{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,20]],"date-time":"2025-11-20T18:25:05Z","timestamp":1763663105623},"reference-count":35,"publisher":"IGI Global","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013,4,1]]},"abstract":"<p>The alignment of Business and IT is still an important concern of IT managers. Alignment, as most others organization challenges, is essentially promoted by people. So, adequate people\u00b4s incentives should be accordingly designed with that purpose in mind. A framework that enhances alignment through an incentive policy is proposed, relating incentive initiatives with alignment criteria. Framework uses Luftman instrument, where its dimensions represents alignment opportunities that should be explored. The used incentive instrument is based on the WorldatWork model. An incentive policy should consider five areas; compensation, benefits, work-life, performance\/recognition and development\/career opportunities. Strategic alignment dimension is composed by six areas; communications, competency\/value measurements, governance, partnership, technological scope and skills. The framework supports the definition of an incentive policy enhancing general and specific alignment dimensions. Theorization about some possible direct relations between the dimensions of an incentive policy and alignment is made, helping the incentive policy definition.<\/p>","DOI":"10.4018\/jisss.2013040101","type":"journal-article","created":{"date-parts":[[2013,7,29]],"date-time":"2013-07-29T13:57:18Z","timestamp":1375106238000},"page":"1-16","source":"Crossref","is-referenced-by-count":6,"title":["A Framework to Enhance Business and Information Technology Alignment Through Incentive Policy"],"prefix":"10.4018","volume":"5","author":[{"given":"Fernando","family":"Belfo","sequence":"first","affiliation":[{"name":"Higher Institute of Accounting and Administration of Coimbra, Politecnical Institute of Coimbra, Coimbra, Portugal"}]}],"member":"2432","reference":[{"key":"jisss.2013040101-0","doi-asserted-by":"publisher","DOI":"10.1016\/0030-5073(69)90004-X"},{"key":"jisss.2013040101-1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-937X.2009.00534.x"},{"key":"jisss.2013040101-2","unstructured":"Arraj, V. (2010). ITIL: The basics - best management practice - for portfolio, programme, project, risk and service management. Retrieved from http:\/\/www.best-management-practice.com\/"},{"issue":"3","key":"jisss.2013040101-3","first-page":"181","article-title":"An examination of gender effects on career success of information systems employees.","volume":"11","author":"J. J.Baroudi","year":"1994","journal-title":"Journal of Management Inquiry"},{"key":"jisss.2013040101-4","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2007.09.004"},{"key":"jisss.2013040101-5","unstructured":"Belfo, F. (2010). The role of knowledge management in the strategic alignment of information technology with business: A graphical and systemic view. In Proceedings of the 11th European Conference on Knowledge Management."},{"key":"jisss.2013040101-6","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.jit.2000080"},{"key":"jisss.2013040101-7","doi-asserted-by":"publisher","DOI":"10.1108\/17410390510628364"},{"key":"jisss.2013040101-8","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2005.861804"},{"key":"jisss.2013040101-9","doi-asserted-by":"publisher","DOI":"10.4018\/jisss.2009040104"},{"issue":"1","key":"jisss.2013040101-10","doi-asserted-by":"crossref","first-page":"57","DOI":"10.2307\/258191","article-title":"Agency theory: An assessment and review.","volume":"14","author":"K.Eisenhardt","year":"1989","journal-title":"Academy of Management Review"},{"issue":"3","key":"jisss.2013040101-11","first-page":"9","article-title":"Core IS capabilities for exploiting information technology.","volume":"39","author":"D. F.Feeny","year":"1998","journal-title":"Sloan Management Review"},{"key":"jisss.2013040101-12","unstructured":"Fortune. (2010, February 8). 100 best companies to work for. Retrieved November 11, 2010, from http:\/\/money.cnn.com\/magazines\/fortune\/bestcompanies\/2010\/index.html"},{"key":"jisss.2013040101-13","unstructured":"Google. (2010). Google jobs. Retrieved November 11, 2010, from http:\/\/www.google.com\/jobs"},{"key":"jisss.2013040101-14","doi-asserted-by":"publisher","DOI":"10.1287\/isre.3.3.273"},{"key":"jisss.2013040101-15","unstructured":"Guti\u00e9rrez, A. S. (2009). Alignment of IT projects with business strategy: An analysis of the interrelationships between the factors affecting IS alignment at strategic, tactical and operational levels. Brunel University, West London."},{"key":"jisss.2013040101-16","doi-asserted-by":"publisher","DOI":"10.1147\/sj.382.0472"},{"key":"jisss.2013040101-17","doi-asserted-by":"publisher","DOI":"10.2307\/249376"},{"issue":"2","key":"jisss.2013040101-18","first-page":"212","article-title":"Leadership and motivation: The effective application of expectancy theory.","volume":"13","author":"R.Isaac","year":"2001","journal-title":"Journal of Managerial Issues"},{"key":"jisss.2013040101-19","year":"2007","journal-title":"COBIT - Control objectives for information and related technology, 4.1 version framework"},{"issue":"January-February","key":"jisss.2013040101-20","first-page":"75","article-title":"Using the balanced scorecard as a strategic management system.","author":"R. S.Kaplan","year":"1996","journal-title":"Harvard Business Review"},{"key":"jisss.2013040101-21","doi-asserted-by":"publisher","DOI":"10.1002\/1097-0266(200012)21:12<1225::AID-SMJ135>3.0.CO;2-3"},{"key":"jisss.2013040101-22","doi-asserted-by":"publisher","DOI":"10.4135\/9781848608092.n3"},{"key":"jisss.2013040101-23","doi-asserted-by":"publisher","DOI":"10.1201\/1078\/43647.20.4.20030901\/77287.2"},{"issue":"3","key":"jisss.2013040101-24","first-page":"151","article-title":"Key issues for IT executives 2008.","volume":"8","author":"J.Luftman","year":"2009","journal-title":"MIS Quarterly Executive"},{"key":"jisss.2013040101-25","unstructured":"Mendoza, A. S. G. (2009). Alignment of IT projects with business strategy: An analysis of the interrelationships between the factors affecting IS alignment at strategic, tactical and operational levels. Unpublished PhD Thesis, School of Information Systems, Computing and Mathematics, Brunel University, West London."},{"key":"jisss.2013040101-26","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2004.02.002"},{"key":"jisss.2013040101-27","author":"D.Pink","year":"2005","journal-title":"A whole new mind"},{"issue":"2","key":"jisss.2013040101-28","doi-asserted-by":"crossref","first-page":"239","DOI":"10.2307\/25148790","article-title":"On the assessment of the strategic value of information technologies: Conceptual and analytical approaches.","volume":"31","author":"A.Pinsonneault","year":"2007","journal-title":"Management Information Systems Quarterly"},{"key":"jisss.2013040101-29","unstructured":"Rigby, D., & Bilodeau, B. (2009). Management tools and trends 2009. Retrieved May 10, 2011 from http:\/\/www.bain.com\/bainweb\/PDFs\/cms\/Public\/Management_Tools_2009.pdf"},{"issue":"2","key":"jisss.2013040101-30","first-page":"21","article-title":"Exploring differences in the perception of business & it alignment.","volume":"7","author":"A. J. G.Silvius","year":"2007","journal-title":"Communications of the IIMA"},{"key":"jisss.2013040101-31","doi-asserted-by":"publisher","DOI":"10.4018\/jisss.2009010104"},{"key":"jisss.2013040101-32","unstructured":"The Open Group. (2004). The open group architecture framework. (TOGAF) Version 9. Retrieved 10th May 2011 from http:\/\/pubs.opengroup.org\/architecture\/togaf9-doc\/arch\/"},{"key":"jisss.2013040101-33","doi-asserted-by":"publisher","DOI":"10.1108\/02635570510590101"},{"key":"jisss.2013040101-34","year":"2008","journal-title":"Total rewards model"}],"container-title":["International Journal of Information Systems in the Service Sector"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=78933","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T14:26:27Z","timestamp":1654093587000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jisss.2013040101"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2013,4,1]]},"references-count":35,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2013,4]]}},"URL":"https:\/\/doi.org\/10.4018\/jisss.2013040101","relation":{},"ISSN":["1935-5688","1935-5696"],"issn-type":[{"value":"1935-5688","type":"print"},{"value":"1935-5696","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,4,1]]}}}