{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,15]],"date-time":"2026-04-15T10:51:23Z","timestamp":1776250283608,"version":"3.50.1"},"reference-count":0,"publisher":"IGI Global","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,10,1]]},"abstract":"<p>In this paper, the authors present an integrated model based on Unified Theory of Acceptance and Use of Technology (UTAUT), trust and citizen satisfaction, to explore the factors which influence the adoption of e-government services in Delhi (India). The findings indicate that effort expectancy, performance expectancy, and trust in technology followed by trust in government, citizen satisfaction, and facilitating conditions are significant predictors of citizen adoption of e-government. The findings also reveal that facilitating conditions can be divided into two factors: \u2018Available Facilitating Conditions' (AFC) which are concerned with the facilitating conditions available at the user's end and \u2018Provided Facilitating Conditions' (PFC) which refer to the facilitating conditions provided by the government. According to the findings of the study, AFC has a greater impact on e-government adoption, as compared to PFC.<\/p>","DOI":"10.4018\/jitr.2016100103","type":"journal-article","created":{"date-parts":[[2016,11,22]],"date-time":"2016-11-22T17:28:00Z","timestamp":1479835680000},"page":"28-44","source":"Crossref","is-referenced-by-count":18,"title":["Critical Factors Influencing E-Government Adoption in India"],"prefix":"10.4018","volume":"9","author":[{"given":"Kriti Priya","family":"Gupta","sequence":"first","affiliation":[{"name":"Symbiosis International University, Pune, India"}]},{"given":"Preeti","family":"Bhaskar","sequence":"additional","affiliation":[{"name":"Symbiosis International University, Pune, India"}]},{"given":"Swati","family":"Singh","sequence":"additional","affiliation":[{"name":"Symbiosis International University, Pune, India"}]}],"member":"2432","container-title":["Journal of Information Technology Research"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=172090","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,2]],"date-time":"2022-06-02T00:29:43Z","timestamp":1654129783000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/JITR.2016100103"}},"subtitle":["An Investigation of the Citizens' Perspectives"],"short-title":[],"issued":{"date-parts":[[2016,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2016,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jitr.2016100103","relation":{},"ISSN":["1938-7857","1938-7865"],"issn-type":[{"value":"1938-7857","type":"print"},{"value":"1938-7865","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,10,1]]}}}