{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T16:23:58Z","timestamp":1781108638400,"version":"3.54.1"},"reference-count":62,"publisher":"IGI Global Scientific Publishing","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,10,1]]},"abstract":"<p>The voluntary service not-for-profit sector (VSNFP), also called the charitable sector, is a neglected setting for knowledge management research. It is also an area with distinctive characteristics that preclude direct importation of knowledge management approaches developed for the for-profit sector. In this paper, the authors adapt a model for examining knowledge management research issues to the charitable sector and examine what is known about knowledge management in this important sector of society. Research and practitioner suggestions are provided.<\/p>","DOI":"10.4018\/jkm.2010100105","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T15:23:44Z","timestamp":1297783424000},"page":"87-97","source":"Crossref","is-referenced-by-count":7,"title":["Taking Charities Seriously"],"prefix":"10.4018","volume":"6","author":[{"given":"Kathleen E.","family":"Greenaway","sequence":"first","affiliation":[{"name":"Ryerson University, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"David C. H.","family":"Vuong","sequence":"additional","affiliation":[{"name":"Dundas Data Visualization Inc., Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"jkm.2010100105-0","doi-asserted-by":"publisher","DOI":"10.2307\/3250961"},{"key":"jkm.2010100105-1","doi-asserted-by":"publisher","DOI":"10.1108\/13673270710738889"},{"issue":"1","key":"jkm.2010100105-2","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1080\/07421222.2001.11045676","article-title":"Organizational Knowledge Management: A Contingency Perspective.","volume":"18","author":"I.Becerra-Fernandez","year":"2001","journal-title":"Journal of Management Information Systems"},{"key":"jkm.2010100105-3","doi-asserted-by":"publisher","DOI":"10.1108\/13673279910288707"},{"issue":"1","key":"jkm.2010100105-4","doi-asserted-by":"crossref","first-page":"87","DOI":"10.2307\/25148669","article-title":"Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate.","volume":"29","author":"G. W.Bock","year":"2005","journal-title":"Management Information Systems Quarterly"},{"key":"jkm.2010100105-5","doi-asserted-by":"publisher","DOI":"10.1108\/14691930910922897"},{"key":"jkm.2010100105-6","article-title":"Introduction","author":"K. L.Brock","year":"2003","journal-title":"The Nonprofit Sector in Interesting Times"},{"key":"jkm.2010100105-7","doi-asserted-by":"publisher","DOI":"10.1177\/0899764002250009"},{"key":"jkm.2010100105-8","first-page":"305","article-title":"Knowledge Management and Competitive Advantage","author":"B.Chakravarthy","year":"2005","journal-title":"Handbook of Organizational Learning and Knowledge Management"},{"key":"jkm.2010100105-9","doi-asserted-by":"publisher","DOI":"10.1287\/isre.5.4.400"},{"key":"jkm.2010100105-10","doi-asserted-by":"publisher","DOI":"10.1177\/00953990122019730"},{"issue":"3","key":"jkm.2010100105-11","first-page":"102","article-title":"Evaluating the Web Presence of Voluntary Sector Organizations: An Assessment of Canadian Web Sites.","volume":"1","author":"W.Cukier","year":"2003","journal-title":"IT & Society"},{"key":"jkm.2010100105-12","doi-asserted-by":"publisher","DOI":"10.1287\/isre.3.1.60"},{"issue":"4","key":"jkm.2010100105-13","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","article-title":"The DeLone and MacLean Model of Information Systems Success: A Ten-Year Update.","volume":"19","author":"W. H.DeLone","year":"2003","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"jkm.2010100105-14","doi-asserted-by":"crossref","DOI":"10.15353\/joci.v3i2.2378","article-title":"Surveys of the use of information and communications technologies by community-based organizations.","volume":"3","author":"T.Denison","year":"2007","journal-title":"Journal of Community Informatics"},{"key":"jkm.2010100105-15","doi-asserted-by":"publisher","DOI":"10.1177\/0899764002311005"},{"key":"jkm.2010100105-16","doi-asserted-by":"publisher","DOI":"10.1017\/S0144686X06004818"},{"key":"jkm.2010100105-17","doi-asserted-by":"publisher","DOI":"10.1002\/nml.107"},{"key":"jkm.2010100105-18","unstructured":"Ford, D. P. (2008). Disengagement from Knowledge Sharing: The Alternative Explanation for Why People Are Not Sharing. Paper presented at the Administrative Sciences Association of Canada, Halifax, NS, Canada."},{"key":"jkm.2010100105-19","doi-asserted-by":"publisher","DOI":"10.1108\/09565690410566783"},{"key":"jkm.2010100105-20","author":"C.Gunn","year":"2004","journal-title":"Third-sector development: making up for the market"},{"key":"jkm.2010100105-21","first-page":"91","article-title":"When to Use Volunteer Labor Resources? An Organizational Analysis for Nonprofit Management.","volume":"4","author":"F.Handy","year":"2007","journal-title":"Vrijwillige Inzet Onderzoch"},{"key":"jkm.2010100105-22","doi-asserted-by":"publisher","DOI":"10.1177\/0899764007303528"},{"issue":"2","key":"jkm.2010100105-23","first-page":"106","article-title":"What\u2019s your strategy for managing knowledge?","volume":"77","author":"M. T.Hansen","year":"1999","journal-title":"Harvard Business Review"},{"key":"jkm.2010100105-24","author":"H. P.Hatry","year":"2007","journal-title":"Performance Measurement: Getting Results"},{"key":"jkm.2010100105-25","unstructured":"Hurley, T. A., & Green, C. W. (2005). Knowledge Management and the Non-Profit Industry: A Within and Between Approach. Journal of Knowledge Management Practice, 6. Retrieved July 29, 2008, from http:\/\/www.tlainc.com\/articl79.htm"},{"key":"jkm.2010100105-26","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.kmrp.8500136"},{"key":"jkm.2010100105-27","doi-asserted-by":"publisher","DOI":"10.1002\/nml.160"},{"key":"jkm.2010100105-28","unstructured":"Jennex, M. E., & Olfman, L. (2004). Modeling Knowledge Management Success. Paper presented at the Conference on Information Science and Technology Management, CISTM."},{"issue":"2","key":"jkm.2010100105-29","doi-asserted-by":"crossref","first-page":"33","DOI":"10.4018\/jkm.2005040104","article-title":"Assessing Knowledge Management Success.","volume":"1","author":"M. E.Jennex","year":"2005","journal-title":"International Journal of Knowledge Management"},{"key":"jkm.2010100105-30","unstructured":"Johns Hopkins University. (2005). Comparative Non-Profit Sector Project \u2013 Comparative Data Tables (Table 2: Volunteering in 36 countries). Retrieved July 29, 2008, from http:\/\/www.jhu.edu\/~cnp\/pdf\/table201.pdf"},{"issue":"1","key":"jkm.2010100105-31","doi-asserted-by":"crossref","first-page":"14","DOI":"10.1080\/10696679.2005.11658535","article-title":"The transfer of for profit marketing technology to the non-for-profit domain: from the theory of technology.","volume":"13","author":"W. E.Kilbourne","year":"2005","journal-title":"Journal of Marketing Theory and Practice"},{"key":"jkm.2010100105-32","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-6210.2006.00595.x"},{"issue":"1","key":"jkm.2010100105-33","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1504\/IJBSR.2007.014764","article-title":"Keynote paper: Knowledge management: a systems perspective.","volume":"1","author":"W. R.King","year":"2007","journal-title":"International Journal of Business Systems and Research"},{"key":"jkm.2010100105-34","doi-asserted-by":"publisher","DOI":"10.1037\/h0028656"},{"issue":"3","key":"jkm.2010100105-35","doi-asserted-by":"crossref","first-page":"112","DOI":"10.2307\/41165946","article-title":"The role of tacit knowledge in group innovation.","volume":"40","author":"D.Leonard","year":"1998","journal-title":"California Management Review"},{"key":"jkm.2010100105-36","doi-asserted-by":"publisher","DOI":"10.1108\/13673270410567602"},{"key":"jkm.2010100105-37","author":"R.Maier","year":"2002","journal-title":"Knowledge Management Systems: Information and Communication Technologies for Knowledge Management"},{"key":"jkm.2010100105-38","doi-asserted-by":"publisher","DOI":"10.2307\/4132333"},{"key":"jkm.2010100105-39","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-6486.2006.00595.x"},{"key":"jkm.2010100105-40","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2007.06.001"},{"key":"jkm.2010100105-41","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2007.04.003"},{"key":"jkm.2010100105-42","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.5.1.14"},{"key":"jkm.2010100105-43","doi-asserted-by":"publisher","DOI":"10.1177\/0170840606066312"},{"key":"jkm.2010100105-44","doi-asserted-by":"publisher","DOI":"10.2307\/3250927"},{"key":"jkm.2010100105-45","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2005.08.013"},{"key":"jkm.2010100105-46","doi-asserted-by":"publisher","DOI":"10.1108\/13673270810875886"},{"key":"jkm.2010100105-47","doi-asserted-by":"publisher","DOI":"10.1108\/13673270510602746"},{"key":"jkm.2010100105-48","doi-asserted-by":"publisher","DOI":"10.1108\/13673270910971842"},{"key":"jkm.2010100105-49","doi-asserted-by":"publisher","DOI":"10.1177\/0899764002250004"},{"key":"jkm.2010100105-50","doi-asserted-by":"publisher","DOI":"10.1177\/0899764004269146"},{"key":"jkm.2010100105-51","doi-asserted-by":"publisher","DOI":"10.1111\/1468-2370.00051"},{"key":"jkm.2010100105-52","unstructured":"Statistics Canada. (2006). Canada Survey of Giving, Volunteering and Participating 2004. Retrieved July 29, 2008, from http:\/\/www.statcan.ca\/Daily\/Emglish\/060605\/d060605a.htm"},{"issue":"2","key":"jkm.2010100105-53","doi-asserted-by":"crossref","first-page":"22","DOI":"10.4018\/irmj.2004040102","article-title":"Organizational Readiness for Successful Knowledge Sharing: Challenges for Public Sector Managers.","volume":"17","author":"W. A.Taylor","year":"2004","journal-title":"Information Resources Management Journal"},{"key":"jkm.2010100105-54","unstructured":"The Center for Philanthropy at Indiana University. (2008). Briefing on the Economy and Giving. Retrieved September 29, 2009, from http:\/\/www.philanthropy.iupui.edu\/Research\/docs\/December2008_BriefingOnTheEconomyAndGiving.pdf"},{"key":"jkm.2010100105-55","author":"E.Turban","year":"2001","journal-title":"Decision Support Systems and Intelligent Systems"},{"issue":"3","key":"jkm.2010100105-56","doi-asserted-by":"crossref","first-page":"133","DOI":"10.2307\/41165947","article-title":"Care in knowledge creation.","volume":"40","author":"G.Von Krogh","year":"1998","journal-title":"California Management Review"},{"key":"jkm.2010100105-57","unstructured":"Vuong, D., & Staples, D. S. (2008). Sharing Knowledge in Voluntary Not-For-Profit Organizations. Paper presented at the Administrative Sciences Association of Canada Conference, Halifax, NS, Canada."},{"key":"jkm.2010100105-58","doi-asserted-by":"publisher","DOI":"10.2307\/258607"},{"key":"jkm.2010100105-59","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.soc.26.1.215"},{"key":"jkm.2010100105-60","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2006.05.002"},{"issue":"4","key":"jkm.2010100105-61","first-page":"45","article-title":"Managing Codified Knowledge.","volume":"40","author":"M.Zack","year":"1999","journal-title":"Sloan Management Review"}],"container-title":["International Journal of Knowledge Management"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=47391","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T12:54:00Z","timestamp":1654088040000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jkm.2010100105"}},"subtitle":["A Call for Focused Knowledge Management Research"],"short-title":[],"issued":{"date-parts":[[2010,10,1]]},"references-count":62,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2010,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jkm.2010100105","relation":{},"ISSN":["1548-0666","1548-0658"],"issn-type":[{"value":"1548-0666","type":"print"},{"value":"1548-0658","type":"electronic"}],"subject":[],"published":{"date-parts":[[2010,10,1]]}}}