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However, the source identification of knowledge is not significant in Jordanian business software environments. The empirical findings will help both researchers and practitioners in future Knowledge Management (KM) and Customer Acquisition research to gain a better understanding of the knowledge processes about customers on Customer Acquisition. This paper provides a contribution to the literature about Customer Knowledge Acquisition in one of the developing countries as a framework to keep organizations competitive within the global business environment.<\/p>","DOI":"10.4018\/jkm.2011040103","type":"journal-article","created":{"date-parts":[[2011,10,19]],"date-time":"2011-10-19T16:36:16Z","timestamp":1319042176000},"page":"49-67","source":"Crossref","is-referenced-by-count":2,"title":["The Practice of Jordanian Business to Attain Customer Knowledge Acquisition"],"prefix":"10.4018","volume":"7","author":[{"given":"Amine Nehari","family":"Talet","sequence":"first","affiliation":[{"name":"King Fahd University of Petroleum & Minerals, Saudi Arabia"}]},{"given":"Samer","family":"Alhawari","sequence":"additional","affiliation":[{"name":"Applied Science Private University, Jordan"}]},{"given":"Ebrahim","family":"Mansour","sequence":"additional","affiliation":[{"name":"Applied Science Private University, Jordan"}]},{"given":"Haroun","family":"Alryalat","sequence":"additional","affiliation":[{"name":"The World Islamic Sciences & Education University, Jordan"}]}],"member":"2432","reference":[{"key":"jkm.2011040103-0","unstructured":"Abdullah, R., Mohd S., Shamsul S., & Rose A. 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