{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:18:26Z","timestamp":1781104706166,"version":"3.54.1"},"reference-count":13,"publisher":"IGI Global Scientific Publishing","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,7,1]]},"abstract":"<p>In knowledge society, knowledge management (KM) is considered the best strategy for improving the labor productivity of an enterprise. However, the effectiveness of KM on labor productivity is not known exactly, especially since it depends on the development level of a country. To find a solution based on KM approach for improving the labor productivity of Vietnamese enterprise, a new model is proposed, which includes knowledge capability, technology capability, KM, employee satisfaction, and labor productivity. By analyzing data from Vietnamese enterprises, the model is tested and suggestions for improving the labor productivity of Vietnamese enterprises are made. Some results of data analysis are: employee satisfaction positively affects the labor productivity and that KM has a strong effect on employee satisfaction. Further, some suggestions for improving the labor productivity of Vietnamese enterprises are: organizing frequent meetings for shortening cultural gap between managers and employees, replacing old machines combined with improving employees\u2019 self learning skill, improving innovation capability by creating an open culture for encouraging employees to voice their opinions.<\/p>","DOI":"10.4018\/jkm.2011070103","type":"journal-article","created":{"date-parts":[[2011,10,19]],"date-time":"2011-10-19T12:36:27Z","timestamp":1319027787000},"page":"27-42","source":"Crossref","is-referenced-by-count":3,"title":["KM Approach for Improving the Labor Productivity of Vietnamese Enterprise"],"prefix":"10.4018","volume":"7","author":[{"given":"Quoc Trung","family":"Pham","sequence":"first","affiliation":[{"name":"Kyoto University, Japan"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yoshinori","family":"Hara","sequence":"additional","affiliation":[{"name":"Kyoto University, Japan"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"jkm.2011070103-0","unstructured":"Goodridge, P., & Clayton, T. (2004). E-business and labor productivity in manufacturing and services. Economic Trends, 609."},{"key":"jkm.2011070103-1","unstructured":"GSO. (2009). Statistical yearbook of Vietnam 2008. Hanoi, Vietnam: Statistical Publishing House."},{"key":"jkm.2011070103-2","unstructured":"Hall, C., & Harmon, P. (2005). The 2005 enterprise architecture, process modeling and simulation tools report on BOC\u2019 ADONIS. Retrieved from http:\/\/miha.ef.uni-lj.si\/_dokumenti3plus2\/191209\/bptrendsmodelingsimulationreport2005.pdf"},{"key":"jkm.2011070103-3","unstructured":"Heskett, J. L., Jones, T. O., Loveman, G. W., Sasser, W. E., & Schlesinger, L. A. (2008). Putting the service profit chain to work. Harvard Business Review."},{"key":"jkm.2011070103-4","doi-asserted-by":"crossref","unstructured":"Khoshsima, G., & Ebrahiminejad, M. (2008). An empirical study on the correlation between KM level and efficiency. In T. Yamaguchi (Ed.), Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (LNCS 5345, pp.160-172).","DOI":"10.1007\/978-3-540-89447-6_16"},{"key":"jkm.2011070103-5","first-page":"50","article-title":"A theory of human motivation.","author":"A. H.Maslow","year":"1943","journal-title":"Psychological Review"},{"key":"jkm.2011070103-6","doi-asserted-by":"crossref","unstructured":"Ning, Y., Fan, Z. P., & Feng, B. (2006). Knowledge capability: A definition and research model. In J. Lang, F. Lin, & J. Wang (Ed.), Proceedings of the First International Conference on Knowledge Science, Engineering and Management (LNCS 4092, pp. 330-340).","DOI":"10.1007\/11811220_28"},{"key":"jkm.2011070103-7","year":"2001","journal-title":"Measuring productivity: Measurement of aggregate and industry-level productivity growth"},{"issue":"1","key":"jkm.2011070103-8","article-title":"Measuring the ICT maturity of SMEs.","volume":"11","author":"Q. 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