{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T16:41:05Z","timestamp":1781109665630,"version":"3.54.1"},"reference-count":0,"publisher":"IGI Global Scientific Publishing","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2005,7,1]]},"abstract":"<p>The growing globalization of business is making face-to-face communications, decision-making, and negotiations more the exception than the rule. Internet communication in text-only, audio, and video form are all becoming feasible methods of communication between distantly located parties. However, in order for these new technologies to be used most effectively, more investigation is needed into the impact of various media on decision-making, such as that in negotiation. In particular, negotiators need to have a means of choosing the most appropriate communication medium, based on the amount of richness inherent in the medium, for the particular task at hand. This paper presents the results of an empirical study to examine the effectiveness of a computerized negotiation support system (NSS) in supporting bargaining carried out in a dispersed, but synchronous setting. In the study, pairs of college students, using the NSS, participated in a simulated industrial bargaining scenario that tested the impact of communication media employed and level of conflict on contract outcomes and negotiator attitudes. The subjects, located in separate rooms, played the roles of buyer and seller engaged in negotiations either by telephone (audio-conferencing) or Lotus Notes (computer conferencing). In both low and high conflict, the efficiency aspects of audio-conferencing \u2014 a richer medium in which more communication can take place more quickly \u2014 overshadowed any negative social cues transmitted.<\/p>","DOI":"10.4018\/joeuc.2005070101","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T14:27:41Z","timestamp":1297780061000},"page":"1-26","source":"Crossref","is-referenced-by-count":9,"title":["A Comparison of Audio-Conferencing and Computer Conferencing in a Dispersed Negotiation Setting"],"prefix":"10.4018","volume":"17","author":[{"given":"Abbas","family":"Foroughi","sequence":"first","affiliation":[{"name":"University of Southern Indiana, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"William C.","family":"Perkins","sequence":"additional","affiliation":[{"name":"Indiana University, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Leonard M.","family":"Jessup","sequence":"additional","affiliation":[{"name":"Washington State University, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","container-title":["Journal of Organizational and End User Computing"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=3800","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T18:47:27Z","timestamp":1654109247000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/joeuc.2005070101"}},"subtitle":["Efficiency Matters!"],"short-title":[],"issued":{"date-parts":[[2005,7,1]]},"references-count":0,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2005,7]]}},"URL":"https:\/\/doi.org\/10.4018\/joeuc.2005070101","relation":{},"ISSN":["1546-2234","1546-5012"],"issn-type":[{"value":"1546-2234","type":"print"},{"value":"1546-5012","type":"electronic"}],"subject":[],"published":{"date-parts":[[2005,7,1]]}}}