{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T14:29:30Z","timestamp":1781101770459,"version":"3.54.1"},"reference-count":0,"publisher":"IGI Global Scientific Publishing","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2007,10,1]]},"abstract":"<p>The study\u2019s objective is to arrive at a theoretical model and framework to guide research into the implementation of KMS, while also seeking to inform practice. In order to achieve this, the paper applies the critical success factors (CSF) method in a field study of successful KMS implementations across 12 large multinational organisations operating in a range of sectors. The paper first generates a \u2018collective set\u2019 of CSFs from extant research to construct an a priori model and framework: this is then empirically validated and extended using the field study findings to arrive at a \u2018collective set\u2019 of CSFs for all 12 organisations. These are then employed to refine and extend the theoretical model using insights from the literature on capability theory. It is hoped that the model and framework will aid theory building and future empirical research on this highly important and relevant topic.<\/p>","DOI":"10.4018\/joeuc.2007100101","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T14:28:15Z","timestamp":1297780095000},"page":"1-21","source":"Crossref","is-referenced-by-count":13,"title":["A Theoretical Model and Framework for Understanding Knowledge Management System Implementation"],"prefix":"10.4018","volume":"19","author":[{"given":"Tom","family":"Butler","sequence":"first","affiliation":[{"name":"University College Cork, Ireland"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8237-3350","authenticated-orcid":true,"given":"Ciara","family":"Heavin","sequence":"additional","affiliation":[{"name":"University College Cork, Ireland"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Finbarr","family":"O\u2019Donovan","sequence":"additional","affiliation":[{"name":"University College Cork, Ireland"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","container-title":["Journal of Organizational and End User Computing"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=3830","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T16:08:49Z","timestamp":1654099729000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/joeuc.2007100101"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2007,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2007,10]]}},"URL":"https:\/\/doi.org\/10.4018\/joeuc.2007100101","relation":{},"ISSN":["1546-2234","1546-5012"],"issn-type":[{"value":"1546-2234","type":"print"},{"value":"1546-5012","type":"electronic"}],"subject":[],"published":{"date-parts":[[2007,10,1]]}}}