{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T16:42:00Z","timestamp":1781109720535,"version":"3.54.1"},"reference-count":0,"publisher":"IGI Global Scientific Publishing","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2008,10,1]]},"abstract":"<p>End user satisfaction has always been an important component of Information Systems (IS) success. This is also true for online applications, including online shopping systems where in addition to being a customer, the shoppers play the role of end users. Shoppers may not come back to or make a purchase on a website if they have an unsatisfactory experience. In this research, we focus on this aspect of online shopping by examining shoppers\u2019 experiences as end users.<\/p>","DOI":"10.4018\/joeuc.2008100104","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T14:28:35Z","timestamp":1297780115000},"page":"74-96","source":"Crossref","is-referenced-by-count":17,"title":["Validating the End-User Computing Satisfaction Instrument for Online Shopping Systems"],"prefix":"10.4018","volume":"20","author":[{"given":"Chung-Tzer","family":"Liu","sequence":"first","affiliation":[{"name":"Soochow University, Taiwan"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yi Maggie","family":"Guo","sequence":"additional","affiliation":[{"name":"University of Michigan \u2013 Dearborn, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","container-title":["Journal of Organizational and End User Computing"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=3849","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T12:46:04Z","timestamp":1654087564000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/joeuc.2008100104"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2008,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2008,10]]}},"URL":"https:\/\/doi.org\/10.4018\/joeuc.2008100104","relation":{},"ISSN":["1546-2234","1546-5012"],"issn-type":[{"value":"1546-2234","type":"print"},{"value":"1546-5012","type":"electronic"}],"subject":[],"published":{"date-parts":[[2008,10,1]]}}}