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For intenders, perceived usefulness, perceived government support, computer self efficacy, and perceived government influences are key drivers of the e-services acceptance intention. For non-intenders, barriers such as fear of government control, lack of trust in security and privacy of personal information, lack of support, and lack of knowledge were most significant. In both studies, fear of government control was the most important determinant. Willingness to use public e-services will take place if the Lebanese government develops trust relationships with citizens, provides assurances that their financial details are secure, provides guarantees to protect the privacy of citizens, and does not employ e-services to increase political control over its citizens.<\/p>","DOI":"10.4018\/joeuc.2012070103","type":"journal-article","created":{"date-parts":[[2012,12,11]],"date-time":"2012-12-11T09:19:25Z","timestamp":1355217565000},"page":"45-68","source":"Crossref","is-referenced-by-count":26,"title":["Inhibitors and Enablers of Public E-Services in Lebanon"],"prefix":"10.4018","volume":"24","author":[{"given":"Antoine","family":"Harfouche","sequence":"first","affiliation":[{"name":"University of Tours, France"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Alice","family":"Robbin","sequence":"additional","affiliation":[{"name":"Indiana University Bloomington, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"joeuc.2012070103-0","author":"A.Abbott","year":"2004","journal-title":"Methods of discovery: Heuristics for the social sciences"},{"key":"joeuc.2012070103-1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.9.2.204"},{"key":"joeuc.2012070103-2","doi-asserted-by":"publisher","DOI":"10.2307\/3250951"},{"key":"joeuc.2012070103-3","doi-asserted-by":"publisher","DOI":"10.1016\/0749-5978(91)90020-T"},{"key":"joeuc.2012070103-4","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.psych.52.1.27"},{"key":"joeuc.2012070103-5","author":"I.Ajzen","year":"1980","journal-title":"Understanding attitudes and predicting social behavior"},{"key":"joeuc.2012070103-6","author":"M.Al Omian","year":"2005","journal-title":"Leadership in the Arab world"},{"key":"joeuc.2012070103-7","author":"R. 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