{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2023,6,22]],"date-time":"2023-06-22T10:26:01Z","timestamp":1687429561019},"reference-count":54,"publisher":"IGI Global","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,10,1]]},"abstract":"<p>Third party logistics (3PL) has been gaining importance in most places in the world. In India the implementation of 3PL practices has made its beginning and it is emerging as one of the fastest growing sectors. It is still a relatively new concept and not well understood among industry or academic professionals in India. This paper examines the Indian 3PL Supply Chain Management and practices with respect to the key success factors and growth strategies. After identifying the critical success factors SERVQUAL is applied to reveal the gap between their achievement and expectation. Respondents to the survey are categorized based on their rating of the key growth strategies on the basis of AHP.<\/p>","DOI":"10.4018\/jsds.2011100103","type":"journal-article","created":{"date-parts":[[2011,11,16]],"date-time":"2011-11-16T12:53:45Z","timestamp":1321448025000},"page":"29-60","source":"Crossref","is-referenced-by-count":10,"title":["Third Party Logistics"],"prefix":"10.4018","volume":"2","author":[{"given":"Omprakash K.","family":"Gupta","sequence":"first","affiliation":[{"name":"University of Houston-Downtown, USA"}]},{"given":"S. Samar","family":"Ali","sequence":"additional","affiliation":[{"name":"Fortune Institute of International Business, India"}]},{"given":"Rameshwar","family":"Dubey","sequence":"additional","affiliation":[{"name":"Asian Council of Logistics Management, India"}]}],"member":"2432","reference":[{"key":"jsds.2011100103-0","doi-asserted-by":"publisher","DOI":"10.1108\/01409170310783583"},{"key":"jsds.2011100103-1","doi-asserted-by":"publisher","DOI":"10.1108\/17410390510591996"},{"key":"jsds.2011100103-2","unstructured":"Alves, A. R., & Vieira, A. (2006). SERVQUAL as a marketing instrument to measure service quality in higher education institutions. In Proceedings of the Second International Conference on Product Management-Challenges of the Future, Poznan, Poland."},{"key":"jsds.2011100103-3","doi-asserted-by":"publisher","DOI":"10.1108\/09574099610805476"},{"key":"jsds.2011100103-4","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000006021"},{"key":"jsds.2011100103-5","doi-asserted-by":"publisher","DOI":"10.1108\/09600039910287529"},{"key":"jsds.2011100103-6","doi-asserted-by":"publisher","DOI":"10.1108\/09600030010307966"},{"key":"jsds.2011100103-7","first-page":"36","article-title":"The strategic benefit of logistics alliances.","author":"D.Bowersox","year":"1990","journal-title":"Harvard Business Review"},{"key":"jsds.2011100103-8","unstructured":"Bradley, P. (1995). Third parties gain slow, cautious buyer support. Purchasing, 51-52."},{"key":"jsds.2011100103-9","doi-asserted-by":"publisher","DOI":"10.1016\/j.tre.2005.06.001"},{"key":"jsds.2011100103-10","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(03)00156-5"},{"key":"jsds.2011100103-11","doi-asserted-by":"publisher","DOI":"10.1108\/09600039610150442"},{"issue":"2","key":"jsds.2011100103-12","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1111\/j.1745-493X.1996.tb00222.x","article-title":"Third party logistics service providers: Purchaser's perceptions.","volume":"32","author":"P. J.Daugherty","year":"1996","journal-title":"International Journal of Purchasing and Materials Management"},{"key":"jsds.2011100103-13","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2007.07.009"},{"key":"jsds.2011100103-14","unstructured":"Fantasia, J. J. (1993). Are you a candidate for third party logistics? Transportation & Distribution, 30."},{"issue":"10","key":"jsds.2011100103-15","first-page":"31","article-title":"Third parties: Your passport to profits.","volume":"89","author":"T. A.Foster","year":"1990","journal-title":"Distribution"},{"key":"jsds.2011100103-16","unstructured":"Goldberg, D. (1990). JIT\u2019s next step: Moves cargo and data. Transportation & Distribution, 26-29."},{"key":"jsds.2011100103-17","unstructured":"Gooley, T. B. (1992). To outsource or not to outsource. Traffic Management, 83-87."},{"key":"jsds.2011100103-18","author":"M.Haapanen","year":"1999","journal-title":"Jakelu 2020: Asiakkaan l\u00e4pimurto"},{"issue":"7","key":"jsds.2011100103-19","first-page":"53","article-title":"Shippers lean on 3PLs to secure capacity, gain agility.","volume":"134","author":"D.Hannon","year":"2005","journal-title":"Purchasing"},{"key":"jsds.2011100103-20","doi-asserted-by":"publisher","DOI":"10.1108\/09576060010314125"},{"issue":"1","key":"jsds.2011100103-21","first-page":"47","article-title":"Supplier selection and planning model using AHP.","volume":"1","author":"H. S.Hwang","year":"2005","journal-title":"International Journal of the Information Systems for Logistics and Management"},{"issue":"3","key":"jsds.2011100103-22","first-page":"274","article-title":"Selection of logistics service provider: An analytic network process (ANP) approach. Omega","volume":"35","author":"S.Jharkharia","year":"2006","journal-title":"International Journal of Management Science"},{"key":"jsds.2011100103-23","doi-asserted-by":"publisher","DOI":"10.1111\/j.1745-493X.2004.tb00254.x"},{"key":"jsds.2011100103-24","doi-asserted-by":"publisher","DOI":"10.1108\/09600039310044894"},{"issue":"1","key":"jsds.2011100103-25","first-page":"305","article-title":"A comparison of the use of third-party logistics services by large American manufacturers, 1991, 1994 and 1995.","volume":"17","author":"R. C.Lieb","year":"1996","journal-title":"Journal of Business Logistics"},{"issue":"2","key":"jsds.2011100103-26","first-page":"45","article-title":"The relative importance of cost and quality in the outsourcing of warehousing.","volume":"15","author":"A. B.Maltz","year":"1994","journal-title":"Journal of Business Logistics"},{"key":"jsds.2011100103-27","unstructured":"Marasco, A. (2006). A Survey of Third Party Logistics Literature: Preliminary Findings. Paper presented at the 6th International Congress of Logistics Research (RIRL 2006)."},{"key":"jsds.2011100103-28","doi-asserted-by":"publisher","DOI":"10.1108\/09600039610150479"},{"key":"jsds.2011100103-29","doi-asserted-by":"publisher","DOI":"10.1108\/13598540210447728"},{"issue":"1","key":"jsds.2011100103-30","first-page":"121","article-title":"Selection criteria for providers of third-party logistics services: An exploratory study.","volume":"19","author":"M.Menon","year":"1998","journal-title":"Journal of Business Logistics"},{"key":"jsds.2011100103-31","first-page":"79","article-title":"Are buyers grumming up the supply chain.","volume":"16","author":"T.Minaham","year":"1997","journal-title":"Purchasing"},{"key":"jsds.2011100103-32","doi-asserted-by":"publisher","DOI":"10.1108\/09574090110806226"},{"key":"jsds.2011100103-33","doi-asserted-by":"publisher","DOI":"10.1108\/09600039910283587"},{"key":"jsds.2011100103-34","doi-asserted-by":"publisher","DOI":"10.1108\/09600039410066141"},{"key":"jsds.2011100103-35","unstructured":"Research on India. (2009). Third Party Logistics \u2013 India. Retrieved from http:\/\/www.researchonindia.  com"},{"key":"jsds.2011100103-36","unstructured":"Richardson, H. L. (1990). Explore outsourcing. Transportation & Distribution, 17-20."},{"key":"jsds.2011100103-37","unstructured":"Richardson, H. L. (1992). Outsourcing: The power work source. Transportation & Distribution, 22-24."},{"key":"jsds.2011100103-38","unstructured":"Richardson, H. L. (1995). Logistics help for the challenged. Transportation & Distribution, 60-64."},{"issue":"3","key":"jsds.2011100103-39","first-page":"175","article-title":"Justification of FMS with the analytical hierarchy process.","volume":"7","author":"N.Roger","year":"1987","journal-title":"Journal of Manufacturing"},{"key":"jsds.2011100103-40","unstructured":"Sahay, B. S. (2003). 3PL Practices in India. Retrieved from http:\/\/www.cscmpindia.com\/  Events\/  20112003\/3.PDF"},{"key":"jsds.2011100103-41","doi-asserted-by":"publisher","DOI":"10.1108\/09600030610710845"},{"issue":"2","key":"jsds.2011100103-42","first-page":"27","article-title":"Third party logistics: Present and future prospects.","volume":"11","author":"Y.Sheffi","year":"1990","journal-title":"Journal of Business Logistics"},{"key":"jsds.2011100103-43","author":"D.Simchi-Levi","year":"2008","journal-title":"Designing and managing the supply chain: Concepts, strategies and case studies"},{"issue":"2","key":"jsds.2011100103-44","first-page":"163","article-title":"A managerial framework for the acquisition of third-party logistics services.","volume":"18","author":"H. L.Sink","year":"1997","journal-title":"Journal of Business Logistics"},{"key":"jsds.2011100103-45","doi-asserted-by":"publisher","DOI":"10.1016\/S0166-4972(02)00003-2"},{"key":"jsds.2011100103-46","doi-asserted-by":"publisher","DOI":"10.1080\/13675560110038095"},{"key":"jsds.2011100103-47","doi-asserted-by":"publisher","DOI":"10.1108\/09555340210420055"},{"key":"jsds.2011100103-48","doi-asserted-by":"publisher","DOI":"10.1108\/09600039910287538"},{"key":"jsds.2011100103-49","unstructured":"Trunick, P. A. (1990). Carving a niche in global logistics. Transportation & Distribution, 57-58."},{"key":"jsds.2011100103-50","doi-asserted-by":"publisher","DOI":"10.1108\/09574099610805548"},{"key":"jsds.2011100103-51","doi-asserted-by":"publisher","DOI":"10.1108\/09600030010336234"},{"key":"jsds.2011100103-52","doi-asserted-by":"publisher","DOI":"10.1108\/09600030010336216"},{"key":"jsds.2011100103-53","doi-asserted-by":"publisher","DOI":"10.1108\/09600030410557767"}],"container-title":["International Journal of Strategic Decision Sciences"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=60530","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T15:31:21Z","timestamp":1654097481000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jsds.2011100103"}},"subtitle":["Key Success Factors and Growth Strategies"],"short-title":[],"issued":{"date-parts":[[2011,10,1]]},"references-count":54,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2011,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jsds.2011100103","relation":{},"ISSN":["1947-8569","1947-8577"],"issn-type":[{"value":"1947-8569","type":"print"},{"value":"1947-8577","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011,10,1]]}}}