{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:48:22Z","timestamp":1781106502305,"version":"3.54.1"},"reference-count":41,"publisher":"IGI Global Scientific Publishing","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013,1,1]]},"abstract":"<p>Value is central to any marketing exchange. Success in marketing is dependent upon the perception of value or the perceived value that a consumer derives from consumption. It is a ratio between what a consumer perceives he gives up in lieu of what he gets. The perception of value is likely to have an influence on satisfaction, which in turn is expected to influence loyalty. Accordingly, it can be proposed that consumer perceived value drives loyalty moderated by satisfaction. This study was undertaken with the specific aim of exploring this relationship in an industry specific context of fine dining. The study found that out of twelve perceived value dimensions, nine were found to be related to attitudinal brand loyalty. Three value dimensions namely experiential value, image value and functional value were found to be major predictors of brand loyalty.<\/p>","DOI":"10.4018\/jssmet.2013010101","type":"journal-article","created":{"date-parts":[[2013,5,23]],"date-time":"2013-05-23T12:13:12Z","timestamp":1369311192000},"page":"1-12","source":"Crossref","is-referenced-by-count":7,"title":["Perceived Value and Brand Loyalty in Fine Dining Service"],"prefix":"10.4018","volume":"4","author":[{"given":"Jyoti","family":"Kainth","sequence":"first","affiliation":[{"name":"Faculty of Marketing, Institute of Management Technology, Ghaziabad, UP, India"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Harsh V.","family":"Verma","sequence":"additional","affiliation":[{"name":"Faculty of Management Studies, University of Delhi, New Delhi, Delhi, India"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"jssmet.2013010101-0","author":"D. A.Aaker","year":"1991","journal-title":"Managing brand equity: Capitalizing on the value of a brand name"},{"key":"jssmet.2013010101-1","doi-asserted-by":"publisher","DOI":"10.1108\/08876040610646536"},{"key":"jssmet.2013010101-2","doi-asserted-by":"publisher","DOI":"10.1108\/09596110110395893"},{"key":"jssmet.2013010101-3","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.65.2.81.18255"},{"key":"jssmet.2013010101-4","doi-asserted-by":"publisher","DOI":"10.2307\/1252256"},{"key":"jssmet.2013010101-5","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-8116(97)00004-9"},{"key":"jssmet.2013010101-6","author":"C.Denove","year":"2006","journal-title":"Satisfaction: How every great company listens to the voice of the customer"},{"key":"jssmet.2013010101-7","author":"P.Drucker","year":"1973","journal-title":"Management: Tasks, responsibilities, practices"},{"key":"jssmet.2013010101-8","doi-asserted-by":"publisher","DOI":"10.1108\/01443570010339154"},{"key":"jssmet.2013010101-9","doi-asserted-by":"publisher","DOI":"10.1108\/08858620210419754"},{"key":"jssmet.2013010101-10","doi-asserted-by":"publisher","DOI":"10.1177\/0010880407301735"},{"key":"jssmet.2013010101-11","doi-asserted-by":"publisher","DOI":"10.4135\/9781452229102.n2"},{"key":"jssmet.2013010101-12","article-title":"CS\/ D-Overview and future directions","author":"H. K.Hunt","year":"1977","journal-title":"Conceptualization and measurement of consumer satisfaction and dissatisfaction"},{"key":"jssmet.2013010101-13","doi-asserted-by":"publisher","DOI":"10.2307\/3149402"},{"issue":"1","key":"jssmet.2013010101-14","first-page":"20","article-title":"Consumer perceived value as a new paradigm in marketing: Construct apprehension and its evolution.","volume":"1","author":"J.Kainth","year":"2011","journal-title":"Journal of Advanced Social Research"},{"key":"jssmet.2013010101-15","doi-asserted-by":"publisher","DOI":"10.4018\/jcrmm.2012010102"},{"key":"jssmet.2013010101-16","author":"P.Kotler","year":"2000","journal-title":"Marketing management"},{"issue":"July","key":"jssmet.2013010101-17","first-page":"50","article-title":"Marketing myopia.","volume":"38","author":"T.Levitt","year":"1960","journal-title":"Harvard Business Review"},{"issue":"May-June","key":"jssmet.2013010101-18","first-page":"94","article-title":"Marketing intangible products and product intangibles.","volume":"59","author":"T.Levitt","year":"1981","journal-title":"Harvard Business Review"},{"key":"jssmet.2013010101-19","year":"2001","journal-title":"2002\u20132004 research priorities. A guide to MSI research programs and procedures"},{"key":"jssmet.2013010101-20","doi-asserted-by":"publisher","DOI":"10.1108\/09564239210015148"},{"key":"jssmet.2013010101-21","doi-asserted-by":"publisher","DOI":"10.1016\/S0278-4319(98)00047-4"},{"key":"jssmet.2013010101-22","doi-asserted-by":"publisher","DOI":"10.2307\/1252099"},{"key":"jssmet.2013010101-23","author":"R. L.Oliver","year":"2010","journal-title":"Satisfaction, a behavioral perspective on the consumer"},{"key":"jssmet.2013010101-24","doi-asserted-by":"publisher","DOI":"10.1177\/0092070300281015"},{"key":"jssmet.2013010101-25","doi-asserted-by":"publisher","DOI":"10.1108\/09564239710189835"},{"key":"jssmet.2013010101-26","doi-asserted-by":"publisher","DOI":"10.1177\/009207039502300407"},{"key":"jssmet.2013010101-27","doi-asserted-by":"publisher","DOI":"10.1108\/03090569610106626"},{"key":"jssmet.2013010101-28","author":"F. F.Reichheld","year":"2001","journal-title":"Loyalty rules: How today\u2019s leaders build lasting relationships"},{"issue":"5","key":"jssmet.2013010101-29","first-page":"105","article-title":"Zero defections: Quality comes to services.","volume":"68","author":"F. F.Reichheld","year":"1990","journal-title":"Harvard Business Review"},{"key":"jssmet.2013010101-30","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000006210"},{"key":"jssmet.2013010101-31","doi-asserted-by":"publisher","DOI":"10.4135\/9781452229102.n1"},{"key":"jssmet.2013010101-32","doi-asserted-by":"publisher","DOI":"10.1016\/0148-2963(91)90050-8"},{"key":"jssmet.2013010101-33","doi-asserted-by":"publisher","DOI":"10.2307\/1250637"},{"key":"jssmet.2013010101-34","doi-asserted-by":"publisher","DOI":"10.1016\/S0022-4359(01)00041-0"},{"key":"jssmet.2013010101-35","doi-asserted-by":"publisher","DOI":"10.1016\/S0022-4359(99)80005-0"},{"key":"jssmet.2013010101-36","doi-asserted-by":"publisher","DOI":"10.2307\/3150053"},{"key":"jssmet.2013010101-37","doi-asserted-by":"publisher","DOI":"10.1007\/BF02894350"},{"key":"jssmet.2013010101-38","author":"R. B.Woodruff","year":"2000","journal-title":"Latest approach to understanding values & satisfaction"},{"key":"jssmet.2013010101-39","first-page":"188","article-title":"Service quality at hospitals.","volume":"6","author":"S.Yoo","year":"2005","journal-title":"Asia Pacific Advances in Consumer Research"},{"key":"jssmet.2013010101-40","doi-asserted-by":"publisher","DOI":"10.2307\/1251446"}],"container-title":["International Journal of Service Science, Management, Engineering, and Technology"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=77359","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T19:53:35Z","timestamp":1654113215000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jssmet.2013010101"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2013,1,1]]},"references-count":41,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2013,1]]}},"URL":"https:\/\/doi.org\/10.4018\/jssmet.2013010101","relation":{},"ISSN":["1947-959X","1947-9603"],"issn-type":[{"value":"1947-959X","type":"print"},{"value":"1947-9603","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,1,1]]}}}