{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T14:46:13Z","timestamp":1781102773568,"version":"3.54.1"},"reference-count":37,"publisher":"IGI Global Scientific Publishing","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,1,1]]},"abstract":"<p>This paper presents an approach to enhance various intelligent services of a Web-based collaborative knowledge management system. The proposed approach applies the two widely-used argumentation technologies, namely IBIS and Toulmin\u2019s argumentation schemes, to structurally capture the deliberation and collaboration occurred during the consensual knowledge creation process. It employs RDF and OWL as its underlying knowledge representation language with well-defined semantics and reasoning mechanisms. Users can easily create knowledge using a simple corresponding graphical notation with machine-processable semantics. Derivation of implicit knowledge, similar concept discovery, as well as semantic search, are also enabled. In addition, the proposed approach incorporates the term suggestion function for assisting users in the knowledge creation process by computing the relevance score for each relevant term, and presenting the most relevant terms to users for possible term reusing or equivalence concepts mapping. To ensure the knowledge consistency, a logical mechanism for validating conflicting arguments and contradicting concepts is also developed. Founded on the proposed approach, a Web-based system, namely ciSAM, is implemented and available for public usage.<\/p>","DOI":"10.4018\/jssoe.2011010103","type":"journal-article","created":{"date-parts":[[2011,10,19]],"date-time":"2011-10-19T12:51:37Z","timestamp":1319028697000},"page":"40-59","source":"Crossref","is-referenced-by-count":2,"title":["Enabling Intelligence in Web-Based Collaborative Knowledge Management System"],"prefix":"10.4018","volume":"2","author":[{"given":"Krissada","family":"Maleewong","sequence":"first","affiliation":[{"name":"Shinawatra University, Thailand"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Chutiporn","family":"Anutariya","sequence":"additional","affiliation":[{"name":"Shinawatra University, Thailand"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Vilas","family":"Wuwongse","sequence":"additional","affiliation":[{"name":"Asian Institute Technology, Thailand"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","reference":[{"key":"jssoe.2011010103-0","unstructured":"W3C. (2004). Resource description framework (RDF): Concepts and abstract syntax. Retrieved from http:\/\/www.w3.org\/TR\/rdf-concepts\/"},{"key":"jssoe.2011010103-1","doi-asserted-by":"crossref","unstructured":"Agichtein, E., Castillo, C., Donato, D., & Gionis, A. (2008). Finding high-quality content in social media. In Proceedings of the International Conference on Web Search and Web Data Mining, Palo Alto, CA (pp. 183-193).","DOI":"10.1145\/1341531.1341557"},{"key":"jssoe.2011010103-2","doi-asserted-by":"crossref","unstructured":"Auer, S., Dietzold, S., & Riechert, T. (2006). OntoWiki \u2013 a tool for social, semantic collaboration. In I. Cruz, S. Decker, D. Allemang, C. Preist, D. Schwabe, P. Mika et al. (Eds.), Proceedings of the 5th International Semantic Web Conference, Athens, GA (LNCS 4273, pp. 736-749).","DOI":"10.1007\/11926078_53"},{"key":"jssoe.2011010103-3","doi-asserted-by":"crossref","unstructured":"Bain, J., Liu, Y., Agichtein, E., & Zha, H. (2008). A few bad vote too many? Towards robust ranking in social media. In Proceeding of the 4th International Workshop on Adversarial Information Retrieval on the Web, Beijing, China (pp. 53-60).","DOI":"10.1145\/1451983.1451997"},{"key":"jssoe.2011010103-4","doi-asserted-by":"crossref","unstructured":"Bain, J., Liu, Y., Zhou, D., Agichtein, E., & Zha, H. (2009). Learning to recognize reliable users and content in social media with coupled mutual reinforcement. In Proceedings of the 18th International Conference on the World Wide Web, Madrid, Spain (pp. 51-60).","DOI":"10.1145\/1526709.1526717"},{"key":"jssoe.2011010103-5","doi-asserted-by":"crossref","unstructured":"Bian, J., Liu, Y., Agichtein, E., & Zha, H. (2008). Finding the right facts in the crowd: Factoid question answeringover social media. In Proceeding of the 17th International Conference on World Wide Web, Beijing, China (pp. 467-476).","DOI":"10.1145\/1367497.1367561"},{"key":"jssoe.2011010103-6","doi-asserted-by":"crossref","unstructured":"Brandes, U., Kenis, P., Lerner, J., & Raaij, D. (2009). Network analysis of collaboration structure in Wikipedia. In Proceeding of the 18th International Conference on World Wide Web (pp. 731-740).","DOI":"10.1145\/1526709.1526808"},{"key":"jssoe.2011010103-7","doi-asserted-by":"crossref","unstructured":"Brin, S., & Page, L. (1998). The anatomy of a large-scale hypertextual web search engine. In Proceeding of the 7th International World Wide Web Conference (pp. 107-117).","DOI":"10.1016\/S0169-7552(98)00110-X"},{"key":"jssoe.2011010103-8","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-30998-7_5"},{"key":"jssoe.2011010103-9","doi-asserted-by":"publisher","DOI":"10.1016\/j.datak.2004.11.010"},{"key":"jssoe.2011010103-10","doi-asserted-by":"publisher","DOI":"10.1145\/58566.59297"},{"key":"jssoe.2011010103-11","unstructured":"Franz Inc. (n. d.). AllegoGraph RDFStore 4.2. Retrieved from http:\/\/www.franz.com\/agraph\/allegrograph\/"},{"key":"jssoe.2011010103-12","doi-asserted-by":"crossref","unstructured":"Giles, J. (2005). Internet encyclopaedias go head to head. Retrieved from http:\/\/www.nature.com\/news\/","DOI":"10.1038\/438900a"},{"key":"jssoe.2011010103-13","unstructured":"Hayes, P., Eskridge, T. C., Mehrotra, A., Bobrovnikoff, D., Reichherzer, T., & Saavedra, R. (2005). COE: Tools for collaborative ontology development and reuse. In Proceedings of the Knowledge Capture Conference."},{"key":"jssoe.2011010103-14","doi-asserted-by":"crossref","unstructured":"Hu, M., Lim, E., Sun, A., & Lauw, W. H. (2007). Measuring article quality in Wikipedia: Models and evaluation. In Proceedings of the 16th ACM Conference on Information and Knowledge Management (pp. 243-252).","DOI":"10.1145\/1321440.1321476"},{"key":"jssoe.2011010103-15","doi-asserted-by":"crossref","unstructured":"Iandoli, L. K., Klein, M., & Zollo, G. (2008). Can we exploit collective intelligence for collaborative deliberation? The case of the climate change collaboratorium. Retrieved from http:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=1084069","DOI":"10.2139\/ssrn.1084069"},{"key":"jssoe.2011010103-16","doi-asserted-by":"crossref","unstructured":"Kittur, A., Suh, B., Pendleton, B. A., & Chi, E. H. (2007). He says, she says: Conflict and coordination in Wikipedia. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, San Jose, CA (pp. 453-462).","DOI":"10.1145\/1240624.1240698"},{"key":"jssoe.2011010103-17","doi-asserted-by":"publisher","DOI":"10.1007\/s10115-005-0227-4"},{"key":"jssoe.2011010103-18","doi-asserted-by":"publisher","DOI":"10.1016\/j.websem.2007.09.001"},{"key":"jssoe.2011010103-19","doi-asserted-by":"crossref","unstructured":"Lam, S. K., & Riedi, J. (2009). Is Wikipedia growing a longer tail? In Proceedings of the International Conference on Supporting Group Work, Sanibel Island, FL (pp. 105-114).","DOI":"10.1145\/1531674.1531690"},{"key":"jssoe.2011010103-20","doi-asserted-by":"crossref","unstructured":"Maleewong, K., Anutariya, C., & Wuwongse, V. (2009). SAM: Semantic argumentation based model for collaborative knowledge creation and sharing system. In N. T. Nguyen, R. Kowalczyk, & S.-M. Chen (Eds.), Proceeding of the 1st International Conference on Computational Collective Intelligence, Wroclaw, Poland (LNCS 5796, pp. 75-86).","DOI":"10.1007\/978-3-642-04441-0_6"},{"key":"jssoe.2011010103-21","doi-asserted-by":"publisher","DOI":"10.4018\/joci.2010070103"},{"key":"jssoe.2011010103-22","unstructured":"Maleewong, K., Anutariya, C., & Wuwongse, V. (2010b). Enhancing social semantic content creation with SAM. International Joint Conference on Computer Science and Software Engineering, Thailand (pp. 210-215)."},{"key":"jssoe.2011010103-23","author":"K.Maleewong","year":"2010","journal-title":"Is vote effective? An empirical study of community deliberation in social web"},{"key":"jssoe.2011010103-24","unstructured":"Miles, A., Matthews, B., Wilson, M., & Brickley, D. (2005). SKOS Core: Simple knowledge organisation for the web. Retrieved from http:\/\/www2.db.dk\/nkos2005\/miles_matthews_wilson.pdf"},{"key":"jssoe.2011010103-25","doi-asserted-by":"crossref","unstructured":"Miller, G. A., Fellbaum, C., Tengi, R., & Langone, H. (2010). About WordNet. Retrieved from http:\/\/wordnet.princeton.edu\/","DOI":"10.1007\/978-90-481-8847-5_10"},{"key":"jssoe.2011010103-26","unstructured":"Orlowski, A. (2005). Wikipedia founder admits to serious. Retrieved from http:\/\/www.theregister.co.uk\/2005\/10\/18\/"},{"key":"jssoe.2011010103-27","unstructured":"Prot\u00e9g\u00e9. (2007). The prot\u00e9g\u00e9 ontology editor and knowledge acquisition system. Retrieved from http:\/\/protege.stanford.edu\/"},{"key":"jssoe.2011010103-28","unstructured":"Prud\u2019hommeaux, E., & Seaborne, A. (2005). SPARQL Query Language for RDF. Retrieved from http:\/\/www.w3.org\/TR\/2005\/WD-rdf-sparql-query-20050217\/"},{"key":"jssoe.2011010103-29","unstructured":"Rittel, H., & Kunz, W. (1970). Issue as elements of information systems (Tech. Rep. No. GIT-CC-94-14). Berkeley, CA: University of California."},{"key":"jssoe.2011010103-30","doi-asserted-by":"crossref","unstructured":"Stvilia, B., Twidale, M. B., Smith, L. C., & Gasser, L. (2005). Assessing information quality of a community-based encyclopedia. In Proceedings of the International Conference on Information Quality (pp. 442-454).","DOI":"10.1142\/9789812701527_0009"},{"key":"jssoe.2011010103-31","doi-asserted-by":"publisher","DOI":"10.1109\/MIS.2007.103"},{"key":"jssoe.2011010103-32","author":"S.Toulmin","year":"1958","journal-title":"The uses of argument"},{"key":"jssoe.2011010103-33","doi-asserted-by":"crossref","unstructured":"Tudorache, T., Noy, N., Tu, S., & Musen, M. (2008). Supporting collaborative ontology development in Prot\u00e9g\u00e9. In A. Sheth, S. Staab, M. Dean, M. Paolucci, T. Finin, & K. Thirunarayan (Eds.), Proceedings of the 7th International Semantic Web Conference (LNCS 5318, pp. 17-32).","DOI":"10.1007\/978-3-540-88564-1_2"},{"key":"jssoe.2011010103-34","author":"D.Walton","year":"2006","journal-title":"Fundamentals of critical argumentation"},{"key":"jssoe.2011010103-35","doi-asserted-by":"crossref","unstructured":"Wilkinson, D. M., & Huberman, B. A. (2007). Cooperation and quality in Wikipedia. In Proceedings of the International Symposium on Wikis, Montreal, QC, Canada (pp. 157-164).","DOI":"10.1145\/1296951.1296968"},{"key":"jssoe.2011010103-36","doi-asserted-by":"crossref","unstructured":"Zhu, Y. (2010). Measurement and analysis of an online content voting network: A case study of Digg. In Proceeding of the 19th International Conference on World Wide Web, Raleigh, NC (pp. 1039-1048).","DOI":"10.1145\/1772690.1772796"}],"container-title":["International Journal of Systems and Service-Oriented Engineering"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=55061","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T21:36:15Z","timestamp":1654119375000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jssoe.2011010103"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2011,1,1]]},"references-count":37,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2011,1]]}},"URL":"https:\/\/doi.org\/10.4018\/jssoe.2011010103","relation":{},"ISSN":["1947-3052","1947-3060"],"issn-type":[{"value":"1947-3052","type":"print"},{"value":"1947-3060","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011,1,1]]}}}