{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,14]],"date-time":"2025-05-14T12:02:00Z","timestamp":1747224120869,"version":"3.40.5"},"reference-count":31,"publisher":"IGI Global","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,7,1]]},"abstract":"<p>Various contemporary information and communication technologies (ICT) have revolutionized the global computing environment. This impacts most companies, especially traditional stand-alone ERP systems are inadequate to handle the current requirements of logistics applications. This paper studies the integration of RFID and mobile technologies with web-enabled applications to an existing in-house ERP system. This enables management to utilize accurate information for analyzing their business performance and then perform any other further decisions quickly. Benefits include retrieving information more easily, reducing order processing and delivery time, increasing sales performance, enhancing communication with customer, and improving data accuracy for in-house ERP System. In particular, the authors illustrate how this infrastructure can help the integration of logistic processes and the handling of exceptions in key business processes. The authors further evaluate the approach with respect to the requirements of key system stakeholders.<\/p>","DOI":"10.4018\/jssoe.2011070105","type":"journal-article","created":{"date-parts":[[2011,10,19]],"date-time":"2011-10-19T16:52:06Z","timestamp":1319043126000},"page":"63-79","source":"Crossref","is-referenced-by-count":0,"title":["Enhancing ERP System with RFID"],"prefix":"10.4018","volume":"2","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7926-9568","authenticated-orcid":true,"given":"Dickson K. W.","family":"Chiu","sequence":"first","affiliation":[{"name":"Dickson Computer Systems and The Hong Kong Polytechnic University, Hong Kong"}]},{"given":"Kai-Pan","family":"Mark","sequence":"additional","affiliation":[{"name":"City University of Hong Kong and Chinese University of Hong Kong, Hong Kong"}]},{"given":"Eleanna","family":"Kafeza","sequence":"additional","affiliation":[{"name":"Athens University of Economics & Business, Greece"}]},{"given":"Tat-Pui","family":"Wong","sequence":"additional","affiliation":[{"name":"The Hong Kong Polytechnic University, Hong Kong"}]}],"member":"2432","reference":[{"key":"jssoe.2011070105-0","doi-asserted-by":"publisher","DOI":"10.1201\/1078\/44912.22.1.20051201\/85739.7"},{"key":"jssoe.2011070105-1","doi-asserted-by":"publisher","DOI":"10.1108\/13598540710759763"},{"key":"jssoe.2011070105-2","doi-asserted-by":"crossref","unstructured":"Bendavid, Y., Lefebvre, E., Lefebvre, L. A., & Wamba, S. F. (2007). B-to-B e-commerce: Assessing the impacts of RFID technology in a five layer supply chain. In Proceedings of the 40th Annual Hawaii International Conference on System Sciences (p. 143c).","DOI":"10.1109\/HICSS.2007.99"},{"key":"jssoe.2011070105-3","doi-asserted-by":"publisher","DOI":"10.4018\/jgim.2008040104"},{"key":"jssoe.2011070105-4","doi-asserted-by":"publisher","DOI":"10.4018\/jssoe.2010092101"},{"issue":"6","key":"jssoe.2011070105-5","first-page":"725","article-title":"A three-tier view methodology for adapting M-services. IEEE Transactions on Systems, Man and Cybernetics","volume":"33","author":"D. K. W.Chiu","year":"2003","journal-title":"Part A"},{"key":"jssoe.2011070105-6","doi-asserted-by":"publisher","DOI":"10.4018\/joci.2010100802"},{"key":"jssoe.2011070105-7","doi-asserted-by":"publisher","DOI":"10.1023\/A:1016503218569"},{"key":"jssoe.2011070105-8","doi-asserted-by":"publisher","DOI":"10.4018\/jhisi.2009040103"},{"key":"jssoe.2011070105-9","doi-asserted-by":"publisher","DOI":"10.1108\/13598540710742536"},{"key":"jssoe.2011070105-10","doi-asserted-by":"publisher","DOI":"10.1016\/j.orgdyn.2007.03.008"},{"key":"jssoe.2011070105-11","doi-asserted-by":"crossref","DOI":"10.4018\/978-1-59140-041-7","author":"A.Dahanayake","year":"2003","journal-title":"Web-enabled systems integration: Practices and challenges"},{"key":"jssoe.2011070105-12","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2005.06.002"},{"key":"jssoe.2011070105-13","doi-asserted-by":"crossref","unstructured":"Hassan, T., & Chatterjee, S. (2006). A taxonomy for RFID. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (p. 184b).","DOI":"10.1109\/HICSS.2006.32"},{"key":"jssoe.2011070105-14","doi-asserted-by":"publisher","DOI":"10.1002\/j.2158-1592.2006.tb00225.x"},{"key":"jssoe.2011070105-15","doi-asserted-by":"publisher","DOI":"10.1016\/j.omega.2006.11.011"},{"key":"jssoe.2011070105-16","doi-asserted-by":"crossref","unstructured":"Kim, D. S., Shin, T. H., & Park, J. S. (2007). A security framework in RFID multi-domain system. In Proceedings of the Second International Conference on Availability, Reliability and Security (pp. 1227-1234).","DOI":"10.1109\/ARES.2007.24"},{"key":"jssoe.2011070105-17","doi-asserted-by":"publisher","DOI":"10.1002\/0470092335"},{"key":"jssoe.2011070105-18","doi-asserted-by":"publisher","DOI":"10.3920\/JCNS2005.x059"},{"key":"jssoe.2011070105-19","first-page":"593","article-title":"Upgrade ERP from C\/S to B\/S based on web service. In","volume":"1","author":"W.Li","year":"2005","journal-title":"Proceedings of the International Conference on Services Systems and Services Management"},{"key":"jssoe.2011070105-20","first-page":"1","article-title":"Automated management of assets based on RFID triggered alarm messages.","author":"S.Meng","year":"2010","journal-title":"Information Systems Frontiers"},{"key":"jssoe.2011070105-21","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2005.05.006"},{"key":"jssoe.2011070105-22","doi-asserted-by":"publisher","DOI":"10.1145\/1272516.1272520"},{"journal-title":"RFID strategic implementation and ROI: A practical roadmap to success","year":"2006","author":"C. C.Poirier","key":"jssoe.2011070105-23"},{"journal-title":"RFID: Applications, security, and privacy","year":"2005","author":"B.Rosenberg","key":"jssoe.2011070105-24"},{"key":"jssoe.2011070105-25","doi-asserted-by":"publisher","DOI":"10.1109\/MC.2006.88"},{"journal-title":"Building DMZs for enterprise networks","year":"2003","author":"R.Shimonski","key":"jssoe.2011070105-26"},{"key":"jssoe.2011070105-27","doi-asserted-by":"publisher","DOI":"10.1049\/me:20060403"},{"issue":"2","key":"jssoe.2011070105-28","doi-asserted-by":"crossref","first-page":"74","DOI":"10.3390\/jtaer2020015","article-title":"The future of radio frequency identification.","volume":"2","author":"D.Viehland","year":"2007","journal-title":"Journal of Theoretical and Applied Electronic Commerce Research"},{"key":"jssoe.2011070105-29","doi-asserted-by":"publisher","DOI":"10.1300\/J179v05n04_06"},{"key":"jssoe.2011070105-30","first-page":"837","article-title":"Improving the usability of e-commerce applications using business processes.","author":"Y.Zou","year":"2007","journal-title":"IEEE Transactions on Software Engineering"}],"container-title":["International Journal of Systems and Service-Oriented Engineering"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=58513","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,2]],"date-time":"2022-06-02T01:38:15Z","timestamp":1654133895000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jssoe.2011070105"}},"subtitle":["Logistic Process Integration and Exception Handling"],"short-title":[],"issued":{"date-parts":[[2011,7,1]]},"references-count":31,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2011,7]]}},"URL":"https:\/\/doi.org\/10.4018\/jssoe.2011070105","relation":{},"ISSN":["1947-3052","1947-3060"],"issn-type":[{"type":"print","value":"1947-3052"},{"type":"electronic","value":"1947-3060"}],"subject":[],"published":{"date-parts":[[2011,7,1]]}}}