{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T15:40:14Z","timestamp":1781106014454,"version":"3.54.1"},"reference-count":0,"publisher":"IGI Global Scientific Publishing","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2006,10,1]]},"abstract":"<p>Users should be involved in information technology (IT) artifact development, but it is often difficult and rare, especially in the development of commercial IT artifacts for external use. This paper critically examines discursive construction of user involvement in academia and in the IT artifact product development industry. First, three academic discourses on user involvement are identified. Then, discursive construction of user involvement is explored in four IT artifact product development organizations, in which user involvement is indirect and labeled as usability work. Five discourses on usability work are identified. They are related to the academic discourses on user involvement, and some of them are criticized (Asaro, 2000) as\u201cforms of technological colonialism,\u201d merely \u201csilencing the users\u201d instead of \u201cgiving them a voice.\u201d It is recommended that especially the human-computer interaction (HCI) community should carefully reflect on what kinds of discourses on user involvement it advocates and deems as legitimate.<\/p>","DOI":"10.4018\/jthi.2006100104","type":"journal-article","created":{"date-parts":[[2011,2,15]],"date-time":"2011-02-15T14:03:55Z","timestamp":1297778635000},"page":"54-83","source":"Crossref","is-referenced-by-count":2,"title":["Exploring the Rhetoric on Representing the User"],"prefix":"10.4018","volume":"2","author":[{"given":"Netta","family":"Iivari","sequence":"first","affiliation":[{"name":"University of Oulu, Finland"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"2432","container-title":["International Journal of Technology and Human Interaction"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=2891","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T23:48:35Z","timestamp":1654127315000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jthi.2006100104"}},"subtitle":["Discourses on User Involvement in Academia and the IT Artifact Product Development Industry"],"short-title":[],"issued":{"date-parts":[[2006,10,1]]},"references-count":0,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2006,10]]}},"URL":"https:\/\/doi.org\/10.4018\/jthi.2006100104","relation":{},"ISSN":["1548-3908","1548-3916"],"issn-type":[{"value":"1548-3908","type":"print"},{"value":"1548-3916","type":"electronic"}],"subject":[],"published":{"date-parts":[[2006,10,1]]}}}