{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,14]],"date-time":"2025-05-14T12:02:12Z","timestamp":1747224132848,"version":"3.40.5"},"reference-count":42,"publisher":"IGI Global","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,4,1]]},"abstract":"<p>This study examined undergraduate students\u2019 satisfaction with web portals and considers the benefits of using the portal and the problems associated with the use of portal. A pure quantitative method using descriptive survey approach is adopted. A questionnaire was used for data collection. Collected data was analysed using percentages and frequency count; multiple correlation and regression. The results reveal that students were generally satisfied with the e-portal system with, 89.3% indicating they were adequately satisfied, satisfied, and moderately satisfied. On the other hand, 11.1% had little satisfaction with the portal. Information\/content quality, system quality, and ease of use were indicated to determine users\u2019 satisfaction. Furthermore, the entire user satisfaction dimensions positively and significantly correlate with and predict students\u2019 satisfaction with the web-portal. The study concluded by pointing out the implications and the recommendations based on the findings for the improvement of the students\u2019 web portal.<\/p>","DOI":"10.4018\/jwp.2012040104","type":"journal-article","created":{"date-parts":[[2012,12,26]],"date-time":"2012-12-26T16:35:02Z","timestamp":1356539702000},"page":"56-73","source":"Crossref","is-referenced-by-count":8,"title":["UNDERGRADUATE STUDENTS\u2019 SATISFACTION WITH THE USE OF WEB PORTALS"],"prefix":"10.4018","volume":"4","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5382-4471","authenticated-orcid":true,"given":"Adeyinka","family":"Tella","sequence":"first","affiliation":[{"name":"Department of Library and Information Science, University of Ilorin, Nigeria"}]},{"given":"M.T.","family":"Bashorun","sequence":"additional","affiliation":[{"name":"Department of Library and Information Science, University of Ilorin, Nigeria"}]}],"member":"2432","reference":[{"key":"jwp.2012040104-0","unstructured":"Al-Busaidi, K. A. (2010). The role of corporate portal on consolidating an organization's internal and external information and knowledge repositories. Communications of the IBIM. Retrieved May 12, 2011, from http:\/\/www.bing.com\/search?q=Full+Text+Mobile+PDF&src=IE-SearchBox&FORM=IE8SRC"},{"key":"jwp.2012040104-1","doi-asserted-by":"crossref","unstructured":"Amoroso, D. L. & Hunsinger, D. S. (2009). Measuring the acceptance of internet technology by consumers. E-Adoption, 1(3).","DOI":"10.4018\/jea.2009092903"},{"journal-title":"The Practice of Social Research","year":"2004","author":"E.Babbie","key":"jwp.2012040104-2"},{"key":"jwp.2012040104-3","doi-asserted-by":"crossref","unstructured":"Bajec, M. (2005). Educational Portals: A way to get integrated, user-centric university information systems. In A. Tatnall (Ed.), Web Portals: The new gateway to Internet information services. Hershey, PA: Idea Group Publishing. doi:10:4018\/978-1-59140-438-5.ch012","DOI":"10.4018\/978-1-59140-438-5.ch012"},{"key":"jwp.2012040104-4","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-59140-108-7.ch010"},{"key":"jwp.2012040104-5","doi-asserted-by":"publisher","DOI":"10.2308\/jis.2002.16.1.7"},{"key":"jwp.2012040104-6","doi-asserted-by":"publisher","DOI":"10.1287\/isre.3.1.60"},{"issue":"4","key":"jwp.2012040104-7","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1080\/07421222.2003.11045748","article-title":"The DeLone and McLean model of information systems success: A ten-year update.","volume":"19","author":"W. H.DeLone","year":"2003","journal-title":"Journal of Management Information Systems"},{"key":"jwp.2012040104-8","doi-asserted-by":"publisher","DOI":"10.1016\/S0268-4012(01)00021-4"},{"key":"jwp.2012040104-9","doi-asserted-by":"publisher","DOI":"10.2307\/248851"},{"key":"jwp.2012040104-10","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-59140-108-7.ch006"},{"key":"jwp.2012040104-11","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-59140-108-7.ch009"},{"key":"jwp.2012040104-12","unstructured":"Fuangvut, T., & Hasan, H. (2005). Accommodating inter-generational stakeholders in a campus portal. Retrieved May 11, 2011, from http:\/\/www.iseing.org\/emcis\/EMCIS2005\/pdfs\/22.pdf"},{"key":"jwp.2012040104-13","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(98)00044-5"},{"key":"jwp.2012040104-14","doi-asserted-by":"crossref","unstructured":"Hazra, T. K. (2002, May 19-25). Building enterprise portals: Principles to practice. In Proceedings of the 24th International Conference on Software Engineering, Orlando, FL.","DOI":"10.1145\/581339.581419"},{"key":"jwp.2012040104-15","unstructured":"ICT_EMU. (2003). Research project: Portals from the higher education perspective. Retrieved from http:\/\/ict.emich.edu\/ICTInit\/intro.htm."},{"key":"jwp.2012040104-16","unstructured":"Innovation and Knowledge Management (pp. 553-560)."},{"key":"jwp.2012040104-17","unstructured":"Israel, G. D. (2003). Determining sample size. Retrieved February 10, 2007, from http:\/\/edis.ifas.edu"},{"key":"jwp.2012040104-18","doi-asserted-by":"publisher","DOI":"10.1145\/358413.358430"},{"key":"jwp.2012040104-19","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-59140-108-7.ch002"},{"key":"jwp.2012040104-20","unstructured":"Karim, N. S. A., & Masrek, M. N. (2005, October 27-28). Utilizing portal for achieving organizational effectiveness. Proceedings of the International Conference of Knowledge Management, ICKM2005. Kuala Lumpur, Malaysia: Putra World Trade Centre."},{"key":"jwp.2012040104-21","doi-asserted-by":"publisher","DOI":"10.1002\/kpm.137"},{"key":"jwp.2012040104-22","doi-asserted-by":"publisher","DOI":"10.1006\/ijhc.1999.0353"},{"key":"jwp.2012040104-23","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2008.10.001"},{"key":"jwp.2012040104-24","doi-asserted-by":"publisher","DOI":"10.1108\/10650740710835760"},{"key":"jwp.2012040104-25","unstructured":"Moskowitz, R. (2001). Campus portals: Come to higher education. Matrix: The Magazine for Leaders in Higher Education, 2(3), 54(3)"},{"key":"jwp.2012040104-26","unstructured":"NEC. (2004). UMass Portal Strategy Discovery report: Executive summary. NEC Solutions America. Retrieved January 2005 from http:\/\/intranet.uml.edu\/it\/Projects\/portal\/Executive%20Summary_v1.13.pdf"},{"key":"jwp.2012040104-27","unstructured":"Plumtree, A. (2002). An Overview of corporate portal technology and development: Survey results from organizations that have deployed corporate portal. Retrieved July 2002 from http:\/\/www.plumtree.com\/pdf\/Corporate_Portal_Survey_White_Paper.pdf"},{"key":"jwp.2012040104-28","unstructured":"Plumtree, A. (2003). No empty portals! White paper-eleven enterprise web customer case studies. San Francisco, CA: Plumtree Software."},{"key":"jwp.2012040104-29","unstructured":"Proceedings of the 7th International Research Conference on Quality,"},{"key":"jwp.2012040104-30","doi-asserted-by":"publisher","DOI":"10.1287\/isre.13.1.50.96"},{"key":"jwp.2012040104-31","doi-asserted-by":"publisher","DOI":"10.1108\/02640470610660396"},{"journal-title":"Making sense of portal pandemonium","year":"1999","author":"S. L.Roberts-Witt","key":"jwp.2012040104-32"},{"key":"jwp.2012040104-33","unstructured":"Sugianto, L., & Tojib, D. R. (2005). Facilitating Employees with B2E Portal. In"},{"key":"jwp.2012040104-34","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.07.007"},{"key":"jwp.2012040104-35","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-59140-108-7.ch008"},{"key":"jwp.2012040104-36","unstructured":"Tojib, D. R., Sugianto, L. F., & Sendjaya, S. (2006). A conceptual model for B2E portal model satisfaction. Retrieved May 12, 2011, from bai2006.atisr.org\/CD\/Papers\/2006bai6315.doc"},{"key":"jwp.2012040104-37","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2008.55"},{"journal-title":"University of Ilorin Annual Report 2010\/2011","year":"2011","key":"jwp.2012040104-38"},{"key":"jwp.2012040104-39","unstructured":"Urbach, N., Smolnik, S., & Riempp, G. (2010a). Improving the success of employee portals: A causal and performance based-model. In Proceedings of the 18th European Conference on Information Systems. Retrieved 12 May 2011, from http:\/\/www.iris.ebs.edu\/accessdb\/...\/6DC0539229E1273CC12577890056D731"},{"key":"jwp.2012040104-40","unstructured":"Urbach, N., Smolnik, S., & Riempp, G. (2010b, August 12-15). Industry-specificity of employee portal success: A multi-group comparison. In Proceedings of the Sixteenth Americas Conference on Information Systems, Lima, Peru."},{"key":"jwp.2012040104-41","doi-asserted-by":"crossref","DOI":"10.4018\/978-1-59140-438-5.ch002","article-title":"On portals: A parsimonious approach","author":"W.Wojtkowski","year":"2005","journal-title":"Web Portal: The New Gateways To Internet Information and Services"}],"container-title":["International Journal of Web Portals"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=73915","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,6,28]],"date-time":"2023-06-28T05:20:18Z","timestamp":1687929618000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jwp.2012040104"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2012,4,1]]},"references-count":42,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2012,4]]}},"URL":"https:\/\/doi.org\/10.4018\/jwp.2012040104","relation":{},"ISSN":["1938-0194","1938-0208"],"issn-type":[{"type":"print","value":"1938-0194"},{"type":"electronic","value":"1938-0208"}],"subject":[],"published":{"date-parts":[[2012,4,1]]}}}