{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2023,3,31]],"date-time":"2023-03-31T09:14:40Z","timestamp":1680254080766},"reference-count":50,"publisher":"IGI Global","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,10,1]]},"abstract":"
People are proficient in collaboratively forming and maintaining gatherings thereby shaping and cultivating collective thoughts through fluent conversational interactions. A big challenge is to develop a technology for augmenting the conversational environment so that people can conduct even better conversational interactions for collective intelligence and creation. Conversational informatics is a field of research that focuses on investigating conversational interactions and designing intelligent artifacts that can augment conversational interactions. The field draws on a foundation provided by artificial intelligence, natural language processing, speech and image processing, cognitive science, and conversation analysis. In this article, the author overviews a methodology for developing augmented conversational environment and major achievements. The author also discusses issues for making agents empathic so that they can induce sustained and constructive engagement with people.<\/p>","DOI":"10.4018\/jcini.2012100105","type":"journal-article","created":{"date-parts":[[2013,2,27]],"date-time":"2013-02-27T17:17:33Z","timestamp":1361985453000},"page":"103-124","source":"Crossref","is-referenced-by-count":1,"title":["Augmenting Conversational Environment"],"prefix":"10.4018","volume":"6","author":[{"given":"Toyoaki","family":"Nishida","sequence":"first","affiliation":[{"name":"Department of Intelligence Science and Technology, Graduate School of Informatics, Kyoto University, Kyoto, Japan"}]}],"member":"2432","reference":[{"key":"jcini.2012100105-0","author":"J. L.Austine","year":"1962","journal-title":"How to do things with words"},{"key":"jcini.2012100105-1","unstructured":"Ball, G., Ling, D., Kurlander, D., Miller, J., Pugh, D., & Skelly, T. \u2026 Wax, T. (1997). Lifelike computer characters: The Persona project at Microsoft. In: Bradshaw, J. M. (Ed.), Software Agents (pp. 191-222). Cambridge, MA: The MIT Press."},{"key":"jcini.2012100105-2","doi-asserted-by":"crossref","unstructured":"Bolt, R. A. (1980, July 14-18). Put-that-there: Voice and gesture at the graphics interface. In Proceedings of the 7th Annual Conference on Computer Graphics and Interactive Techniques (Vol. 14, No. 3, pp. 262-270). Seattle, WA.","DOI":"10.1145\/965105.807503"},{"key":"jcini.2012100105-3","doi-asserted-by":"crossref","author":"J.Cassell","year":"2000","journal-title":"Embodied conversational agents","DOI":"10.7551\/mitpress\/2697.001.0001"},{"key":"jcini.2012100105-4","author":"H. H.Clark","year":"1986","journal-title":"Using language"},{"key":"jcini.2012100105-5","doi-asserted-by":"publisher","DOI":"10.1145\/356810.356816"},{"key":"jcini.2012100105-6","author":"E.Goffman","year":"1963","journal-title":"Behavior in public places -- Notes on the social organization of gatherings"},{"key":"jcini.2012100105-7","author":"E.Goffman","year":"1967","journal-title":"Interaction ritual \u2011 Essays on face-to-face behavior"},{"key":"jcini.2012100105-8","doi-asserted-by":"crossref","unstructured":"Green, B. F., Jr., Wolf, A. K., Chomsky, C., & Laughery, K. (1961). Baseball: An automatic question-answerer. In Proceedings of the Western Joint Computer Conference, Los Angeles, CA (pp. 219-224).","DOI":"10.1145\/1460690.1460714"},{"key":"jcini.2012100105-9","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.74.6.1464"},{"key":"jcini.2012100105-10","unstructured":"Hacker, B. A., Wankerl, T., Kiselev, A., Huang, H. H., Merckel, L., & Okada, S. \u2026 Nishida, T. (2009). Incorporating intentional and emotional behaviors into a virtual human for better customer-engineer-interaction. In Proceedings of the 10th International Conference on Telecommunications (ConTEL2009) (pp. 163-170)."},{"key":"jcini.2012100105-11","author":"G. J.Hofstede","year":"2002","journal-title":"Exploring culture, exercise, stories and synthetic cultures"},{"key":"jcini.2012100105-12","unstructured":"Huang, H., Cerekovic, A., Pandzic, I., Nakano, Y., & Nishida, T. (2008). The design of a generic framework for integrating ECA components. In Proceedings of the 7th International Conference of Autonomous Agents and Multiagent Systems (AAMAS\u201908) (pp. 128-135), Estoril, Portugal."},{"key":"jcini.2012100105-13","doi-asserted-by":"publisher","DOI":"10.1007\/s00146-009-0213-6"},{"key":"jcini.2012100105-14","unstructured":"Huang, H. H., Furukawa, T., Ohashi, H., Cerekovic, A., Pandzic, I., Nakano, Y., & Nishida, T. (2010). How multiple current users react to a quiz agent attentive to the dynamics of their participation. In Proceedings of the 9th International Conference on Autonomous Agents and Multiagent Systems (AAMAS\u201910) (pp. 1281-1288)."},{"key":"jcini.2012100105-15","unstructured":"Kipp, M. (2004). Gesture generation by imitation: From human behavior to computer character animation. Boca Raton, FL: Dissertation.com."},{"key":"jcini.2012100105-16","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-21881-1_54"},{"key":"jcini.2012100105-17","doi-asserted-by":"publisher","DOI":"10.1002\/9780470512470.ch10"},{"key":"jcini.2012100105-18","doi-asserted-by":"crossref","unstructured":"Lala, D., & Nishida, T. (2011). VISIE: A spatially immersive interaction environment using real-time human measurement. In Proceedings of the Gordon Research Conference 2011 (pp. 363-368).","DOI":"10.1109\/GRC.2011.6122623"},{"key":"jcini.2012100105-19","doi-asserted-by":"publisher","DOI":"10.1007\/s00146-009-0247-9"},{"key":"jcini.2012100105-20","doi-asserted-by":"crossref","unstructured":"Mohammad, Y. F. O., & Nishida, T. (2010). Learning interaction protocols using augmented Baysian networks applied to guided navigation. In Proceedings of the Intelligent Robots and Systems 2010 (pp. 4119-4126).","DOI":"10.1109\/IROS.2010.5651719"},{"key":"jcini.2012100105-21","doi-asserted-by":"crossref","unstructured":"Mohammad, Y. F. O., Nishida, T., & Okada, S. (2009). Unsupervised simultaneous learning of gestures, actions and their associations for Human-Robot Interaction. In Proceedings of the Conference on Intelligent Robots and Systems 2009 (pp. 2537-2544).","DOI":"10.1109\/IROS.2009.5353987"},{"key":"jcini.2012100105-22","doi-asserted-by":"crossref","unstructured":"Mori, S., Ohmoto, Y., & Nishida, T. (2011). Constructing immersive virtual space for HAI with photos. In Proceedings of the Gordon Research Conference 2011 (pp. 479-484).","DOI":"10.1109\/GRC.2011.6122644"},{"key":"jcini.2012100105-23","unstructured":"Nakata, A., Sumi, Y., & Nishida, T. (2011). Sequential pattern analysis of nonverbal behaviors in multiparty conversation. IEICE Transactions On Information And Systems, J94-D(1), 113-123."},{"key":"jcini.2012100105-24","doi-asserted-by":"crossref","unstructured":"Nishida, T. (2007). Social intelligence design and human computing. In Huang, T. S., Nijholt, A., Pantic, M., Pentland, A. (Eds.). AI for Human Computing, (LNAI 4451, pp. 190-214).","DOI":"10.1007\/978-3-540-72348-6_10"},{"issue":"2","key":"jcini.2012100105-25","first-page":"134","article-title":"Conversation quantization for conversational knowledge process.","volume":"3","author":"T.Nishida","year":"2007","journal-title":"International Journal Computational Science and Engineering"},{"key":"jcini.2012100105-26","doi-asserted-by":"publisher","DOI":"10.1002\/9780470512470"},{"key":"jcini.2012100105-27","doi-asserted-by":"crossref","unstructured":"Nishida, T. (2012). An engineering approach to conversational informatics. In Okumura, M., Bekki, D., & Satoh, K. (Eds.). In Proceedings of the Japanese Society of Artificial Intelligence International Symposium on Artificial Intelligence (LNAI 7258, pp. 226\u2013239).","DOI":"10.1007\/978-3-642-32090-3_21"},{"key":"jcini.2012100105-28","first-page":"25","article-title":"Towards mutual dependency between empathy and technology.","author":"T.Nishida","year":"2012","journal-title":"AI & Society"},{"issue":"3","key":"jcini.2012100105-29","first-page":"23","article-title":"Creative sharing based on immersive interaction environment.","volume":"14","author":"T.Nishida","year":"2012","journal-title":"Journal of Human Interface Society"},{"issue":"6","key":"jcini.2012100105-30","first-page":"1768","article-title":"Towards robots as an embodied knowledge medium. IEICE Transactions on Information and Systems","volume":"89-D","author":"T.Nishida","year":"2006","journal-title":"E (Norwalk, Conn.)"},{"key":"jcini.2012100105-31","doi-asserted-by":"publisher","DOI":"10.1521\/soco.19.6.625.20886"},{"key":"jcini.2012100105-32","unstructured":"Ohashi, H., Okada, S., Ohmoto, Y., & Nishida, T. (2010, September 13-16). A proposal of a novel WOZ environment for realizing essence of communication in social robots. In Proceedings of the 9th International Workshop on Social Intelligence Design (SID\u201910), University of London, UK."},{"key":"jcini.2012100105-33","unstructured":"Ohmoto, Y., Miyake, T., & Nishida, T. (2012). Dynamic estimation of emphasizing points for user satisfaction evaluations. In Proceedings of the 34th Annual Conference of the Cognitive Science Society, (pp. 2115-2120)."},{"key":"jcini.2012100105-34","doi-asserted-by":"crossref","unstructured":"Ohmoto, Y., Ohashi, H., Lala, D., Mori, S., Sakamoto, K., Kinoshita, K., & Nishida, T. (2011, November 11-13). ICIE: Immersive environment for social interaction based on socio-spatial information. In Proceedings of the Conference on Technologies and Applications of Artificial Intelligence (TAAI 2011), Toayuan, Taiwan (pp. 119-125).","DOI":"10.1109\/TAAI.2011.28"},{"key":"jcini.2012100105-35","unstructured":"Ohmoto, Y., Toda, Y., Ueda, K., & Nishida, T. (2010, September 13-16). Analyses of the facilitating behavior by using discussion conditions, participant stances and nonverbal behavior. In Proceedings of the 9th International Workshop on Social Intelligence Design (SID\u201910), University of London, UK."},{"issue":"4","key":"jcini.2012100105-36","first-page":"1234","article-title":"Quantization and reuse of driving conversations.","volume":"47","author":"G.Okamura","year":"2006","journal-title":"Transactions on Information Processing Service of Japan"},{"key":"jcini.2012100105-37","author":"M.Polanyi","year":"1966","journal-title":"The tacit dimension"},{"key":"jcini.2012100105-38","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-662-08373-4"},{"key":"jcini.2012100105-39","doi-asserted-by":"crossref","unstructured":"Rehm, M., Nakano, Y. I., Andr\u00e9, E., & Nishida, T. (2008, September 1-3). Culture-specific first meeting encounters between virtual agents. In Proceedings of the 8th International Conference on Intelligent Virtual Agents 2008, Tokyo, Japan (pp. 223-236).","DOI":"10.1007\/978-3-540-85483-8_23"},{"key":"jcini.2012100105-40","author":"V. P.Richmond","year":"1995","journal-title":"Nonverbal behavior in interpersonal relations"},{"key":"jcini.2012100105-41","doi-asserted-by":"crossref","author":"Z.Ruttkay","year":"2004","journal-title":"From brows to trust -- Evaluating embodied conversational agents","DOI":"10.1007\/1-4020-2730-3"},{"key":"jcini.2012100105-42","unstructured":"Saiga, H. (2012). Construction of a semi-automatic telepresence system correcting motion by integrating a controller's behavior with a remote sensing data. (Master thesis), Department of Intelligence Science and Technology, Kyoto University, Japan."},{"key":"jcini.2012100105-43","author":"J.Sculley","year":"1987","journal-title":"Odyssey: Pepsi to Apple\u2026 a journey of adventure, ideas, and the future"},{"key":"jcini.2012100105-44","first-page":"334","article-title":"A taxonomy of illocutionary acts","author":"J. R.Searle","year":"1975","journal-title":"Minnesota studies in the philosophy of language"},{"issue":"8","key":"jcini.2012100105-45","first-page":"945","article-title":"IMADE: Research environment of real-world interactions for structural understanding and content extraction of conversation.","volume":"49","author":"Y.Sumi","year":"2008","journal-title":"IPSJ Magazine"},{"key":"jcini.2012100105-46","unstructured":"Thovuttikul, S., Lala, D., Ohashi, H., Okada, S., Ohmoto, Y., & Nishida, T. (2011, February 13). Simulated crowd: Towards a synthetic culture for engaging a learner in culture-dependent nonverbal interaction. In Proceedings of the 2nd Workshop on Eye Gaze in Intelligent Human Machine Interaction at IUI 2011."},{"key":"jcini.2012100105-47","doi-asserted-by":"publisher","DOI":"10.1007\/b138670"},{"key":"jcini.2012100105-48","doi-asserted-by":"publisher","DOI":"10.1145\/365153.365168"},{"key":"jcini.2012100105-49","unstructured":"Yano, M. (2012). Construction of 3-dimensional recording environments for multi-party conversation with rgb-depth sensors. (Master thesis) Department of Intelligence Science and Technology, Kyoto University, Japan."}],"container-title":["International Journal of Cognitive Informatics and Natural Intelligence"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=75453","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T22:57:27Z","timestamp":1654124247000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jcini.2012100105"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2012,10,1]]},"references-count":50,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2012,10]]}},"URL":"http:\/\/dx.doi.org\/10.4018\/jcini.2012100105","relation":{},"ISSN":["1557-3958","1557-3966"],"issn-type":[{"value":"1557-3958","type":"print"},{"value":"1557-3966","type":"electronic"}],"subject":["Artificial Intelligence","Human-Computer Interaction","Software"],"published":{"date-parts":[[2012,10,1]]}}}