{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,12]],"date-time":"2026-03-12T02:14:04Z","timestamp":1773281644403,"version":"3.50.1"},"reference-count":27,"publisher":"IGI Global","isbn-type":[{"value":"9781615206704","type":"print"},{"value":"9781615206711","type":"electronic"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"abstract":"<jats:p>Nowadays there are a myriad of e-Health services. Due to their innovative character, these services often lack systematization raising difficulties when selecting, implementing or evaluating an e-Health service. The purpose of this chapter is introducing the reader to different types of e-Health services and to providing guidelines for the development of a strategic plan for e-Health. The authors present a list of sixteen e-Health services\u2019 types discussing their main potentials, features and requirements and characterising them according to a multi-dimensional attributes model. This classification model groups e-Health services in order to perform case studies analysis and benchmarks between services inside each group. The attributes dimensions used are: interaction pair, type of interaction, main goals and measurement of impact and critical success factors. The authors also discuss the processes of planning, selecting, implementing and evaluating e-Health services, based on their perspectives and on a review of existing literature, identifying major problems and purposing guidelines.<\/jats:p>","DOI":"10.4018\/978-1-61520-670-4.ch021","type":"book-chapter","created":{"date-parts":[[2010,5,26]],"date-time":"2010-05-26T00:03:58Z","timestamp":1274832238000},"page":"451-474","source":"Crossref","is-referenced-by-count":2,"title":["E-Health Strategic Planning"],"prefix":"10.4018","author":[{"given":"Sara","family":"Carrasqueiro","sequence":"first","affiliation":[{"name":"Catholic University of Portugal, Portugal"}]},{"given":"Maria Helena","family":"Monteiro","sequence":"additional","affiliation":[{"name":"Technical University of Lisbon, Portugal"}]}],"member":"2432","reference":[{"key":"978-1-61520-670-4.ch021.-1","unstructured":"Australian Health Ministers\u2019 Conference. (2008). National E-Health Strategy Summary. Retrieved October 31, 2008 from http:\/\/www.health.wa.gov.au\/Publications\/ehealth_strategy.cfm"},{"key":"978-1-61520-670-4.ch021.-2","unstructured":"Brender, J. (Ed.). (2006). Handbook of Evaluation Methods for Health Informatics. Thousand Oaks, CA: Elsevier Academic Press."},{"key":"978-1-61520-670-4.ch021.-3","unstructured":"Car, J., Black, A., Anandan, C., Cresswell, K., Pagliari, C., McKinstru, B., et al. (2008). The Impact of eHealth on the Quality & Safety of healthcare. A Systematic Overview & Synthesis of the Literature. Report for the NHS Connecting for health Evaluation Programme. March 2008, Imperial College London, The University of Edinburgh."},{"key":"978-1-61520-670-4.ch021.-4","unstructured":"Carrasqueiro, S. (2003). e-Health a Strategy for Portugal. Unpublished master thesis, Faculty of Engineering, Catholic University of Portugal, Lisbon."},{"key":"978-1-61520-670-4.ch021.-5","unstructured":"Castells, M. (Ed.). (1996). The Rise of the Network Society, (1st ed., Vol. 1,The Information Age: Economy, Society and Culture). Malden, MA: Blackwell Publishers."},{"key":"978-1-61520-670-4.ch021.-6","unstructured":"Conlon, R. (2001). E-Health Tools and e-Health Management: Opportunities and Chalanges for Pharma Companies and MCO\u2019s. London: Reuters Business Insights."},{"issue":"3","key":"978-1-61520-670-4.ch021.-7","doi-asserted-by":"crossref","first-page":"176","DOI":"10.1071\/AH000176","article-title":"Information technology adoption in health care: when organisations and technology collide.","volume":"23","author":"I.England","year":"2008","journal-title":"Australian Health Review"},{"key":"978-1-61520-670-4.ch021.-8","unstructured":"European Commission. (2008). EHR Imapct. Report on The conceptual framework of interoperable electronic health record and ePrescribing systems. @Health Monthly Focus, April, 2008."},{"key":"978-1-61520-670-4.ch021.-9","unstructured":"European Commission. (2009). Telemedicine for the benefict of patients, healthcare systems and society. @Health Monthly Focus, January, 2009."},{"key":"978-1-61520-670-4.ch021.-10","unstructured":"European Commission Information Society and Media. (2007). eHealth portfolio of projects, sixt research and development framework programme 2002-2006. Retrieved October 31, 2008, from http:\/\/ec.europa.eu\/information_society\/activities\/health\/docs\/publications\/fp6upd2007\/fp6intro1.pdf"},{"key":"978-1-61520-670-4.ch021.-11","unstructured":"Group, P. C. M. (2008). Project Cycle Management and Logical Framework Approach. Retrieved October 31, 2008 from http:\/\/en.pcm-group.com\/component\/option,com_docman\/task,cat_view\/gid,173\/Itemid,77\/"},{"key":"978-1-61520-670-4.ch021.-12","unstructured":"Kerzner, H. (Ed.). (2006). Project Management \u2013 A systems approach to planning, scheduling and controlling, (9th ed.). Hoboken, NJ: John Wiley & Sons."},{"key":"978-1-61520-670-4.ch021.-13","unstructured":"Moore, G. (2002). Crossing the Chasm. New York: Collins Business Publishers Inc."},{"key":"978-1-61520-670-4.ch021.-14","unstructured":"National High-Level Group for e-Health. (2005). National Strategy for eHealth Sweden. Retrieved October 31, 2008 from http:\/\/www.sweden.se\/eng\/Home\/Work-live\/Society-welfare\/Health-care\/Facts\/National-Strategy-for-e-health-in-Sweden\/"},{"key":"978-1-61520-670-4.ch021.-15","unstructured":"Perks, C., & Beveridge, T. (Eds.). (2003). Guide to Enterprise IT Architecture. New York: Springer."},{"issue":"March","key":"978-1-61520-670-4.ch021.-16","first-page":"62","article-title":"Strategy and Internet.","author":"M.Porter","year":"2001","journal-title":"Harvard Business Review"},{"key":"978-1-61520-670-4.ch021.-17","unstructured":"Rogers, E. M. (Ed.). (2003). Diffusion of Innovations. New York: Free Press."},{"key":"978-1-61520-670-4.ch021.-18","unstructured":"Ross, J. W., Weill, P., & Robertson, D. C. (Eds.). (2006). Enterprise Architecture as Strategy. Creating a foundation for business execution. Boston: Harvard Business School Press."},{"key":"978-1-61520-670-4.ch021.-19","unstructured":"Scotland, N. H. S. (2008). e-Health Strategy 2008-2011. Retrieved October 31, 2008 from http:\/\/www.scotland.gov.uk\/Publications\/2008\/08\/27103130\/0"},{"key":"978-1-61520-670-4.ch021.-20","unstructured":"Shenhar, A. J., & Dvir, D. (Eds.). (2007). Reinventing Project Management. The Diamond Approach to Successful Growth and Innovation. Boston: Harvard Business School Press."},{"key":"978-1-61520-670-4.ch021.-21","unstructured":"Stanberry, B. (2007). E-Health and Telemedicine: Crossing the Chasm and Entering the Tornado. APDSI \u2013 Associa\u00e7\u00e3o para a Promo\u00e7\u00e3o e Desenvolvimento da Sociedade da Informa\u00e7\u00e3o. Retrieved from October 31, 2008, from http:\/\/www.apdsi.pt"},{"key":"978-1-61520-670-4.ch021.-22","unstructured":"Stroetmann, K., Jones, T., Dobrev, A., & Stroetmann, V. (2006). eHealth is Worth it. The economic beneficts of implemented eHealth solutions at ten European sites. European Communities. Retrieved October 31, 2008, from http:\/\/www.ehealth-impact.org\/"},{"key":"978-1-61520-670-4.ch021.-23","unstructured":"Tan, J. (Ed.). (2005). E-Health Care Information Systems, an introduction for students and professionals. San Francisco: Jossey-Bass Press."},{"key":"978-1-61520-670-4.ch021.-24","unstructured":"Upton, D.M., & Staats, B.R. (2008). Radically Simple IT. Harvard Business Review, March."},{"key":"978-1-61520-670-4.ch021.-25","unstructured":"World Health Organization. (2000). The world health report 2000 - Health systems: improving performance. Retrieved October 31, 2008 from http:\/\/www.who.int\/whr\/2000\/en\/index.html"},{"key":"978-1-61520-670-4.ch021.-26","unstructured":"World Health Organization. (2008). Information Technology in Support of Healthcare. 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Retrieved October 31, 2008, from http:\/\/www.euro.who.int\/telemed"}],"container-title":["Handbook of Research on Developments in E-Health and Telemedicine"],"original-title":[],"link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=40660","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2018,11,14]],"date-time":"2018-11-14T11:28:22Z","timestamp":1542194902000},"score":1,"resource":{"primary":{"URL":"http:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/978-1-61520-670-4.ch021"}},"subtitle":["Defining the E-Health Services' Portfolio"],"short-title":[],"issued":{"date-parts":[[null]]},"ISBN":["9781615206704","9781615206711"],"references-count":27,"URL":"https:\/\/doi.org\/10.4018\/978-1-61520-670-4.ch021","relation":{},"subject":[]}}