{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,29]],"date-time":"2022-06-29T17:49:22Z","timestamp":1656524962191},"reference-count":58,"publisher":"IGI Global","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,1,1]]},"abstract":"<p>A balanced implementation of functionalities within a commercial internet presence is important, because of not only the involved complexity and cognitive load required in their use, but also for financial reasons. Investing money on features (e.g., software modules, programming time, maintenance and update, etc.) that are not valued by online consumers, hinders an efficient allocation of resources, especially when financial resources are scarce, a situation that corresponds too many small businesses operating on the internet. However, literature provides little help for managers to decide which functionalities should be implemented, according to a rational basis. Within this context, this research sought to fill in the gap between literature review and the need for helping companies to understand better how to build and keep online businesses. The authors work identified 16 essential functionalities grouped into four sets: order processing, advertising and prominence, product analysis, and payment.<\/p>","DOI":"10.4018\/ijebr.2015010104","type":"journal-article","created":{"date-parts":[[2015,2,27]],"date-time":"2015-02-27T12:35:48Z","timestamp":1425040548000},"page":"56-83","source":"Crossref","is-referenced-by-count":4,"title":["Essential Functionalities for Commercial Internet Presence"],"prefix":"10.4018","volume":"11","author":[{"given":"Alexandre","family":"Ferreira","sequence":"first","affiliation":[{"name":"Department of Management and Economics, Beira Interior University, Covilh\u00e3, Portugal"}]},{"given":"Francisco","family":"Antunes","sequence":"additional","affiliation":[{"name":"Department of Management and Economics, Beira Interior University, Covilh\u00e3, Portugal & Institute for Systems Engineering and Computers at Coimbra, Coimbra, Portugal"}]}],"member":"2432","reference":[{"key":"ijebr.2015010104-0","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(01)00113-6"},{"key":"ijebr.2015010104-1","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-011-0057-z"},{"key":"ijebr.2015010104-2","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-011-9083-3"},{"key":"ijebr.2015010104-3","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415170204"},{"key":"ijebr.2015010104-4","doi-asserted-by":"publisher","DOI":"10.1145\/322796.322805"},{"key":"ijebr.2015010104-5","doi-asserted-by":"publisher","DOI":"10.2753\/MTP1069-6679170305"},{"key":"ijebr.2015010104-6","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2007.06.017"},{"key":"ijebr.2015010104-7","author":"D.Chaffey","year":"2009","journal-title":"Internet Marketing \u2013 Strategy, Implementation and Practice"},{"key":"ijebr.2015010104-8","unstructured":"Chaffey, D., & Smith, P. (2008). eMarketing eXcellence: Planning and optimising your digital marketing (Emarketing Essentials) (3rd ed.). Oxford: Elsevier."},{"issue":"2","key":"ijebr.2015010104-9","first-page":"149","article-title":"Antecedents and Distinctions between Online Trust and Distrust: Predicting High- and Low-Risk Internet Behaviors.","volume":"14","author":"Y.-S.Chang","year":"2013","journal-title":"Journal of Electronic Commerce Research"},{"key":"ijebr.2015010104-10","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-013-9104-5"},{"key":"ijebr.2015010104-11","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415170102"},{"key":"ijebr.2015010104-12","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622013500247"},{"issue":"3","key":"ijebr.2015010104-13","first-page":"52","article-title":"The Internet Shopper.","volume":"39","author":"N.Donthu","year":"1999","journal-title":"Journal of Advertising Research"},{"key":"ijebr.2015010104-14","author":"T. R.Eisenmann","year":"2002","journal-title":"Internet Business Models: texts and cases"},{"key":"ijebr.2015010104-15","author":"A.Field","year":"2000","journal-title":"Discovering Statistics using SPSS for Windows"},{"key":"ijebr.2015010104-16","first-page":"269","article-title":"Non-normal and Categorical data in structural equation modeling","author":"S.Finney","year":"2006","journal-title":"Structural equation modeling: a second course"},{"key":"ijebr.2015010104-17","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2005.01.002"},{"key":"ijebr.2015010104-18","doi-asserted-by":"publisher","DOI":"10.2307\/3151312"},{"key":"ijebr.2015010104-19","doi-asserted-by":"publisher","DOI":"10.5539\/ass.v8n13p40"},{"key":"ijebr.2015010104-20","author":"J.Hair","year":"2006","journal-title":"Multivariate Data Analysis"},{"issue":"2","key":"ijebr.2015010104-21","doi-asserted-by":"crossref","first-page":"131","DOI":"10.3233\/HSM-2001-20206","article-title":"E-commerce payment systems: Critical issues and management strategies.","volume":"20","author":"C.-T.Hsieh","year":"2001","journal-title":"Human Systems Management"},{"key":"ijebr.2015010104-22","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-007-9011-8"},{"key":"ijebr.2015010104-23","author":"R.Kalakota","year":"1997","journal-title":"Electronic Commerce: A Manager\u2019s Guide"},{"key":"ijebr.2015010104-24","doi-asserted-by":"publisher","DOI":"10.1145\/937549.937551"},{"key":"ijebr.2015010104-25","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2008.11.019"},{"key":"ijebr.2015010104-26","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-012-9089-5"},{"key":"ijebr.2015010104-27","author":"R. B.Kline","year":"2011","journal-title":"Principles and practice of structural equation modeling"},{"key":"ijebr.2015010104-28","doi-asserted-by":"publisher","DOI":"10.1016\/S0268-4012(00)00005-0"},{"key":"ijebr.2015010104-29","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(00)00049-5"},{"key":"ijebr.2015010104-30","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-008-9018-9"},{"issue":"2","key":"ijebr.2015010104-31","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1080\/10864415.2003.11044294","article-title":"Contextual marketing and customer-orientation strategy for e-commerce: An empirical analysis.","volume":"8","author":"X.Luo","year":"2003","journal-title":"International Journal of Electronic Commerce"},{"key":"ijebr.2015010104-32","unstructured":"Mar\u00f4co, J. (2010). Structural Equation Analysis: Theoretical foundations, Software & Applications (original in Portuguese). P\u00earo Pinheiro: ReportNumber."},{"key":"ijebr.2015010104-33","unstructured":"Mar\u00f4co, J. (2011). Using SPSS for Statistical Analysis (original in portuguese) (5.\u00aa ed.). Lisbon: Edi\u00e7\u00f5es S\u00edlabo."},{"key":"ijebr.2015010104-34","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415100403"},{"key":"ijebr.2015010104-35","doi-asserted-by":"publisher","DOI":"10.1109\/MMUL.2003.1167920"},{"key":"ijebr.2015010104-36","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-010-0039-6"},{"issue":"10","key":"ijebr.2015010104-37","first-page":"1","article-title":"E-S-Qual: A multiple-item scale for assessing electronic service quality.","volume":"7","author":"A.Parasuraman","year":"2005","journal-title":"Journal of Service Research"},{"key":"ijebr.2015010104-38","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-010-9051-3"},{"key":"ijebr.2015010104-39","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(01)00112-4"},{"key":"ijebr.2015010104-40","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-013-0129-3"},{"issue":"4","key":"ijebr.2015010104-41","first-page":"173","article-title":"E-customer loyalty applying the traditional rules of business for online success.","volume":"12","author":"F. F.Reichheld","year":"2000","journal-title":"European Business Journal"},{"issue":"July-August","key":"ijebr.2015010104-42","first-page":"105","article-title":"E-Loyalty \u2013 Your Secret Weapon on the Web.","author":"F. F.Reichheld","year":"2000","journal-title":"Harvard Business Review"},{"key":"ijebr.2015010104-43","author":"D. F.Rodrigues","year":"2002","journal-title":"E-Business from a Marketing Perspective (original in portuguese)"},{"key":"ijebr.2015010104-44","author":"G.Schneider","year":"2007","journal-title":"Electronic Commerce"},{"key":"ijebr.2015010104-45","unstructured":"Schuh, S., Kegel, R., & Bistricky, F. (2009, 25-27 September). A Commercial Internet Presence \u2013 Checklist For Consumer-Focused Functionalities. Paper presented at the 4th Mediterranean Conference on Information Systems, MCIS 2009, Athens University of Economics and Business, AUEB, Athens, Greece."},{"issue":"4","key":"ijebr.2015010104-46","first-page":"164","article-title":"Strategies for competitive advantage in electronic commerce.","volume":"2","author":"N.Shin","year":"2001","journal-title":"Journal of Electronic Commerce Research"},{"key":"ijebr.2015010104-47","doi-asserted-by":"publisher","DOI":"10.1108\/09604520210451911"},{"issue":"4","key":"ijebr.2015010104-48","first-page":"345","article-title":"Does More Mean Better? An Examination of Visual Product Presentation in E-Retailing.","volume":"13","author":"S. S.Song","year":"2012","journal-title":"Journal of Electronic Commerce Research"},{"issue":"2","key":"ijebr.2015010104-49","doi-asserted-by":"crossref","DOI":"10.1111\/j.1083-6101.1999.tb00335.x","article-title":"Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange.","volume":"5","author":"V.Swaminathan","year":"1999","journal-title":"Journal of Computer-Mediated Communication"},{"key":"ijebr.2015010104-50","doi-asserted-by":"publisher","DOI":"10.1108\/02635570810904587"},{"key":"ijebr.2015010104-51","author":"E.Turban","year":"2010","journal-title":"Electronic Commerce 2010: A Managerial Perspective"},{"key":"ijebr.2015010104-52","doi-asserted-by":"publisher","DOI":"10.1007\/s10660-012-9097-5"},{"key":"ijebr.2015010104-53","doi-asserted-by":"publisher","DOI":"10.1111\/1467-8616.00126"},{"issue":"1","key":"ijebr.2015010104-54","first-page":"11","article-title":"Determinants of Social Media Website Attractiveness.","volume":"14","author":"B. W.Wirtz","year":"2013","journal-title":"Journal of Electronic Commerce Research"},{"issue":"1","key":"ijebr.2015010104-55","first-page":"21","article-title":"Customer Loyalty Explained by Electronic Recovery Service Quality: Implications of the Customer Relationship Re-Establishment for Consumer Electronics E-Tailers.","volume":"7","author":"K.-W.Wu","year":"2011","journal-title":"Contemporary Management Research"},{"key":"ijebr.2015010104-56","doi-asserted-by":"publisher","DOI":"10.1177\/009207002236911"},{"issue":"3","key":"ijebr.2015010104-57","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1080\/10864415.2003.11044273","article-title":"Electronic Commerce and Organizational Innovation: Aspects and Opportunities.","volume":"7","author":"V.Zwass","year":"2003","journal-title":"International Journal of Electronic Commerce"}],"container-title":["International Journal of E-Business Research"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=124255","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T17:54:34Z","timestamp":1654106074000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/ijebr.2015010104"}},"subtitle":["A Portuguese Study"],"short-title":[],"issued":{"date-parts":[[2015,1,1]]},"references-count":58,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2015,1]]}},"URL":"https:\/\/doi.org\/10.4018\/ijebr.2015010104","relation":{},"ISSN":["1548-1131","1548-114X"],"issn-type":[{"value":"1548-1131","type":"print"},{"value":"1548-114X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015,1,1]]}}}