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In this research, an innovative management model based on reputation intelligence is proposed. This model incorporates methodology from business intelligence models, through OLAP and data mining techniques, to analyses the complex relationships among intangible assets experience, emotion and attitude. The proposed model was applied to companies in the banking sector and the results obtained permit a conclusion about the kinds of relationships for these intangibles in each bank.<\/p>","DOI":"10.4018\/ijisss.2019100101","type":"journal-article","created":{"date-parts":[[2019,9,13]],"date-time":"2019-09-13T14:38:46Z","timestamp":1568385526000},"page":"1-20","source":"Crossref","is-referenced-by-count":7,"title":["An Innovative Management Perspective for Organizations through a Reputation Intelligence Management Model"],"prefix":"10.4018","volume":"11","author":[{"given":"C\u00e9lia Maria Quit\u00e9rio","family":"Ramos","sequence":"first","affiliation":[{"name":"ESGHT, CIEO & CEFAGE, University of Algarve, Faro, Portugal"}]},{"given":"Ana Maria","family":"Casado-Molina","sequence":"additional","affiliation":[{"name":"University of Malaga, M\u00e1laga, Spain"}]},{"given":"Jos\u00e9","family":"Ign\u00e1cio-Pel\u00e1ez","sequence":"additional","affiliation":[{"name":"University of Malaga, M\u00e1laga, Spain"}]}],"member":"2432","reference":[{"key":"IJISSS.2019100101-0","unstructured":"Ajzen, I., & Fishbein, M. 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