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Results revealed that IT Technicians and Senior Analysts are the predominant positions and also that future hiring will request candidates with at least two to five years of work experience. The two most important skills found were core functions at the IT department: business knowledge and user support. In contrast, traditional competences such as web development and management of emerging technologies were less demanded.<\/p>","DOI":"10.4018\/jhcitp.2010091105","type":"journal-article","created":{"date-parts":[[2010,4,16]],"date-time":"2010-04-16T18:53:19Z","timestamp":1271443999000},"page":"61-75","source":"Crossref","is-referenced-by-count":49,"title":["IT Professionals"],"prefix":"10.4018","volume":"1","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-0506-4284","authenticated-orcid":true,"given":"Ant\u00f3nio","family":"Trigo","sequence":"first","affiliation":[{"name":"ESTGOH - Escola Superior de Tecnologia e Gest\u00e3o de Oliveira do Hospital, Portugal"}]},{"given":"Jo\u00e3o","family":"Varaj\u00e3o","sequence":"additional","affiliation":[{"name":"Centro Algoritmi and UTAD - Universidade de Tr\u00e1s-os-Montes e Alto Douro, Portugal"}]},{"given":"Pedro","family":"Soto-Acosta","sequence":"additional","affiliation":[{"name":"UMU - University of Murcia, Spain"}]},{"given":"Jo\u00e3o","family":"Barroso","sequence":"additional","affiliation":[{"name":"GECAD - Grupo de Investiga\u00e7\u00e3o em Engenharia do Conhecimento e Apoio \u00e0 Decis\u00e3o, Portugal"}]},{"given":"Francisco J.","family":"Molina-Castillo","sequence":"additional","affiliation":[{"name":"UMU - University of Murcia, Spain"}]},{"given":"Nicolas","family":"Gonzalvez-Gallego","sequence":"additional","affiliation":[{"name":"UMU - University of Murcia, Spain"}]}],"member":"2432","reference":[{"key":"jhcitp.2010091105-0","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-005X.2007.00181.x"},{"key":"jhcitp.2010091105-1","unstructured":"Ang, S., & Slaughter, S. 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