{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T16:40:09Z","timestamp":1654101609402},"reference-count":52,"publisher":"IGI Global","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,7,1]]},"abstract":"<p>The inadequate specification of requirements remains being indicated as one of the main reasons for the failure of software development projects. A possible explanation for this failure is that requirements management tends to overvalue the technology side of requirements. However, the requirements management depends on other important issues beyond technology which are sometimes neglected. Good requirements are only assured by the right balance of three dimensions: people, organization and technology. Through the lens of each of these three dimensions, this paper reviews significant literature, identifying some of the key issues and concerns about the management of software requirements, particularly the software requirements specification. Major software quality attributes, like clearness, completeness, correctness, understandability, verifiability or validity, consistency and feasibility, are used to analyse several important facets of software requirements management. Implications for future research are discussed.<\/p>","DOI":"10.4018\/jwp.2012070104","type":"journal-article","created":{"date-parts":[[2013,2,15]],"date-time":"2013-02-15T23:00:20Z","timestamp":1360969220000},"page":"47-61","source":"Crossref","is-referenced-by-count":0,"title":["Software Requirements Management through the Lenses of People, Organizational and Technological Dimensions"],"prefix":"10.4018","volume":"4","author":[{"given":"Fernando Paulo","family":"Belfo","sequence":"first","affiliation":[{"name":"Instituto de Contabilidade e Administra\u00e7\u00e3o de Coimbra, Instituto Polit\u00e9cnico de Coimbra, Coimbra, Portugal"}]}],"member":"2432","reference":[{"key":"jwp.2012070104-0","doi-asserted-by":"publisher","DOI":"10.1145\/356876.356879"},{"key":"jwp.2012070104-1","doi-asserted-by":"publisher","DOI":"10.1007\/3-540-28244-0"},{"key":"jwp.2012070104-2","doi-asserted-by":"publisher","DOI":"10.1007\/3-540-28244-0_1"},{"key":"jwp.2012070104-3","doi-asserted-by":"crossref","unstructured":"Belfo, F. (2010, October 20-22). Influence of incentive policy in strategic alignment of information technology and business. In Proceedings of the CENTERIS\u20192010 - Conference on ENTERprise Information Systems, Viana do Castelo, Portugal.","DOI":"10.1007\/978-3-642-16402-6_44"},{"key":"jwp.2012070104-4","unstructured":"Belfo, F. P., & Sousa, R. D. (2011, July 20-26). Employee incentives in IT companies: What can we learn from Google? In Proceedings of the IADIS International Conference ICT, Society and Human Beings 2011, Rome, Italy."},{"key":"jwp.2012070104-5","doi-asserted-by":"publisher","DOI":"10.1007\/3-540-28244-0_4"},{"key":"jwp.2012070104-6","doi-asserted-by":"publisher","DOI":"10.1109\/TSE.1984.5010193"},{"key":"jwp.2012070104-7","doi-asserted-by":"publisher","DOI":"10.1109\/52.922725"},{"key":"jwp.2012070104-8","doi-asserted-by":"publisher","DOI":"10.1109\/MS.1984.233702"},{"key":"jwp.2012070104-9","author":"M. N.Browne","year":"2007","journal-title":"Asking the right questions: A guide to critical thinking"},{"key":"jwp.2012070104-10","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-02463-4_19"},{"key":"jwp.2012070104-11","unstructured":"Coughlin, R., & Sirman, P. (2012, November 16). How can companies improve their profits and increase their competitiveness by reducing costs? Retrieved December 28, 2012, from http:\/\/www.paconsulting.com\/our-thinking\/improvement-through-reduced-costs\/"},{"key":"jwp.2012070104-12","unstructured":"Davis, A., Overmyer, S., Jordan, K., Caruso, J., Dandashi, F., & Dinh, A. \u2026 Theofanos, M. (1993, May 21-22). Identifying and measuring quality in a software requirements specification. In Proceedings of the First International Software Metrics Symposium."},{"key":"jwp.2012070104-13","doi-asserted-by":"publisher","DOI":"10.1006\/imms.1993.1022"},{"key":"jwp.2012070104-14","author":"T.DeMarco","year":"1999","journal-title":"Peopleware: Productive projects and teams"},{"key":"jwp.2012070104-15","unstructured":"Fisher, D. M. (2004). The business process maturity model: A practical approach for identifying opportunities for optimization. Business Process Trends, 9(4)."},{"key":"jwp.2012070104-16","doi-asserted-by":"publisher","DOI":"10.1002\/spe.430"},{"key":"jwp.2012070104-17","doi-asserted-by":"crossref","unstructured":"Gr\u00fcnbacher, P., & Seyff, N. (2005). Requirements negotiation. A. Aurum & C. Wohlin (Eds.), Engineering and managing software requirements (pp. 143-162).","DOI":"10.1007\/3-540-28244-0_7"},{"key":"jwp.2012070104-18","author":"J.Hiatt","year":"2006","journal-title":"ADKAR: A model for change in business, government, and our community"},{"key":"jwp.2012070104-19","unstructured":"Hochm\u00fcller, E. (1997, July 16-17). Requirements classification as a first step to grasp quality requirements. In Proceedings of the Third International Workshop on Requirements Engineering: Foundations of Software Quality, Barcelona, Spain (pp. 133-144)."},{"key":"jwp.2012070104-20","doi-asserted-by":"crossref","unstructured":"Hochmuller, H. (2007). Towards the proper integration of extra-functional requirements. Australasian Journal of Information Systems, 6(2).","DOI":"10.3127\/ajis.v6i2.295"},{"key":"jwp.2012070104-21","doi-asserted-by":"publisher","DOI":"10.1109\/MS.2001.936219"},{"key":"jwp.2012070104-22","year":"1998","journal-title":"IEEE recommended practice for software requirements specifications (Vol. IEEE Std 830-1998)"},{"key":"jwp.2012070104-23","year":"1998","journal-title":"IEEE guide for developing system requirements specifications (Vol. IEEE Std 1233-1998)"},{"key":"jwp.2012070104-24","unstructured":"Japenga, R. 2003. How to write a software requirements specification. Retrieved from http:\/\/www.csc.villanova.edu\/~tway\/courses\/csc4181\/s2010\/WritingSRS.pdf"},{"key":"jwp.2012070104-25","unstructured":"Kamsties, E., Von Knethen, A., & Reussner, R. (2002). A controlled experiment on the understandability of different requirements specifications styles. In Proceedings of the International Workshop on Requirements Engineering: Foundation for Software Quality (REFSQ\u201902), Essen, Germany."},{"key":"jwp.2012070104-26","doi-asserted-by":"publisher","DOI":"10.1016\/S0950-5849(97)00053-0"},{"key":"jwp.2012070104-27","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2009.01.002"},{"key":"jwp.2012070104-28","unstructured":"Mendes, G. (2006). What went wrong at Eastman Kodak? A Strategic Analysis. Retrieved from http:\/\/www.thestrategytank.org\/"},{"key":"jwp.2012070104-29","doi-asserted-by":"crossref","unstructured":"Nuseibeh, B., & Easterbrook, S. (2000). Requirements engineering: A roadmap. In Proceedings of the Conference on the Future of Software Engineering (pp. 34-46).","DOI":"10.1145\/336512.336523"},{"key":"jwp.2012070104-30","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.3.3.398"},{"key":"jwp.2012070104-31","unstructured":"Paech, B., & Kerkow, D. (2004, Jun 7-8). Non-functional requirements engineering-quality is essential. In Proceedings of the 10th International Workshop on Requirements Engineering: Foundation of Software Quality (REFSQ'04), Riga, Latvia."},{"key":"jwp.2012070104-32","doi-asserted-by":"crossref","unstructured":"Paech, B., & Martell, C. (2008, September 10-13). Innovations for requirements analysis: From stakeholders' needs to formal designs. In Proceedings of the 14th Monterey Workshop 2007, Monterey, CA (LNCS 5320).","DOI":"10.1007\/978-3-540-89778-1"},{"key":"jwp.2012070104-33","doi-asserted-by":"publisher","DOI":"10.1016\/0306-4379(94)90044-2"},{"key":"jwp.2012070104-34","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1097-0266(199705)18:5<375::AID-SMJ876>3.0.CO;2-7"},{"key":"jwp.2012070104-35","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCA.2010.2087017"},{"key":"jwp.2012070104-36","doi-asserted-by":"crossref","unstructured":"Ricca, F., Torchiano, M., Ceccato, M., & Tonella, P. (2007, September 3-4). Talking tests: An empirical assessment of the role of fit acceptance tests in clarifying requirements. In Proceedings of the 9th International Workshop on Principles of Software Evolution 2007, Dubrovnik, Croatia.","DOI":"10.1145\/1294948.1294962"},{"key":"jwp.2012070104-37","author":"S.Sinek","year":"2009","journal-title":"Start with why"},{"key":"jwp.2012070104-38","author":"I.Sommerville","year":"2007","journal-title":"Software engineering"},{"key":"jwp.2012070104-39","year":"2009","journal-title":"Chaos Summary 2009"},{"key":"jwp.2012070104-40","unstructured":"Teletech. (2007). Human capital as a force multiplier. Englewood, CO: TeleTech Holdings, Inc."},{"key":"jwp.2012070104-41","author":"R. H.Thayer","year":"1990","journal-title":"System and software requirements engineering"},{"key":"jwp.2012070104-42","unstructured":"The Open Group. (2004). The open group architecture framework (TOGAF) version 9. Retrieved from http:\/\/www.opengroup.org\/togaf\/"},{"key":"jwp.2012070104-43","unstructured":"The Standish Group. (1995). Chaos report. Retrieved from http:\/\/www.projectsmart.co.uk\/docs\/chaos-report.pdf"},{"key":"jwp.2012070104-44","author":"P.Van den Brink","year":"2003","journal-title":"Social, organizational, and technological conditions that enable knowledge sharing"},{"issue":"3","key":"jwp.2012070104-45","doi-asserted-by":"crossref","first-page":"425","DOI":"10.2307\/30036540","article-title":"User acceptance of information technology: Toward a unified view.","volume":"27","author":"V.Venkatesh","year":"2003","journal-title":"Management Information Systems Quarterly"},{"issue":"4","key":"jwp.2012070104-46","first-page":"17","article-title":"Software requirements engineering: What, why, who, when, and how.","volume":"7","author":"L.Westfall","year":"2005","journal-title":"Software Quality Professional"},{"key":"jwp.2012070104-47","unstructured":"Wiegers, K. E. (2000). Karl Wiegers describes 10 requirements traps to avoid. Software Testing & Quality Engineering, 2(1)."},{"key":"jwp.2012070104-48","author":"K. E.Wiegers","year":"2003","journal-title":"Software requirements"},{"key":"jwp.2012070104-49","author":"K. E.Wiegers","year":"2009","journal-title":"Software requirements"},{"key":"jwp.2012070104-50","unstructured":"Williams, D. E., & Leask, J. (2011). People, process, technology strategy for enterprise 2.0. Retrieved from http:\/\/www.boozallen.com\/media\/file\/People-Process-Technology-Enterprise2.pdf"},{"key":"jwp.2012070104-51","doi-asserted-by":"publisher","DOI":"10.1145\/267580.267581"}],"container-title":["International Journal of Web Portals"],"original-title":[],"language":"ng","link":[{"URL":"https:\/\/www.igi-global.com\/viewtitle.aspx?TitleId=75202","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T16:10:30Z","timestamp":1654099830000},"score":1,"resource":{"primary":{"URL":"https:\/\/services.igi-global.com\/resolvedoi\/resolve.aspx?doi=10.4018\/jwp.2012070104"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2012,7,1]]},"references-count":52,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2012,7]]}},"URL":"https:\/\/doi.org\/10.4018\/jwp.2012070104","relation":{},"ISSN":["1938-0194","1938-0208"],"issn-type":[{"value":"1938-0194","type":"print"},{"value":"1938-0208","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,7,1]]}}}