{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,1]],"date-time":"2025-03-01T14:40:19Z","timestamp":1740840019526,"version":"3.38.0"},"reference-count":0,"publisher":"TECSI","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JISTEM USP"],"abstract":"<jats:p>E-mail is one of the most used information and communication technologies by organizations. This technology has an enormous potential to transform the way organizations and their processes work. E-mail can speed-up processes and transaction, facilitate information exchange, improve quality, increase employees speed and productivity, and strengthen the relationship with stakeholders. The present paper analysis e-mail usage behavior at work, through empirical data collected in Portugal. The majority of users reveal adequate e-mail usage behavior, in spite of some situations that might prove to be problematic to organizations.<\/jats:p>","DOI":"10.4301\/s1807-17752013000100001","type":"journal-article","created":{"date-parts":[[2013,5,8]],"date-time":"2013-05-08T18:10:22Z","timestamp":1368036622000},"page":"05-20","source":"Crossref","is-referenced-by-count":3,"title":["E-Mail Usage Behavior at Work: the Portuguese Case"],"prefix":"10.4301","volume":"10","author":[{"given":"Rui Filipe Cerqueira","family":"Quaresma","sequence":"first","affiliation":[]},{"given":"S\u00edlvia Paula Rosa da","family":"Silva","sequence":"additional","affiliation":[]},{"given":"Cristina Galamba","family":"Marreiros","sequence":"additional","affiliation":[]}],"member":"2840","published-online":{"date-parts":[[2013,4,26]]},"container-title":["Journal of Information Systems and Technology Management"],"original-title":[],"link":[{"URL":"https:\/\/jistem.tecsi.org\/index.php\/jistem\/article\/download\/10.4301%252FS1807-17752013000100001\/340","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/jistem.tecsi.org\/index.php\/jistem\/article\/download\/10.4301%252FS1807-17752013000100001\/340","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,3,1]],"date-time":"2025-03-01T13:54:11Z","timestamp":1740837251000},"score":1,"resource":{"primary":{"URL":"https:\/\/jistem.tecsi.org\/index.php\/jistem\/article\/view\/10.4301%252FS1807-17752013000100001"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013,4,26]]},"references-count":0,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2013,4,30]]}},"URL":"https:\/\/doi.org\/10.4301\/s1807-17752013000100001","relation":{},"ISSN":["1807-1775"],"issn-type":[{"type":"electronic","value":"1807-1775"}],"subject":[],"published":{"date-parts":[[2013,4,26]]}}}