{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,18]],"date-time":"2025-12-18T08:43:22Z","timestamp":1766047402635},"reference-count":0,"publisher":"SCITEPRESS - Science and Technology Publications","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.5220\/0010215303190328","type":"proceedings-article","created":{"date-parts":[[2020,11,11]],"date-time":"2020-11-11T03:04:19Z","timestamp":1605063859000},"page":"319-328","source":"Crossref","is-referenced-by-count":22,"title":["Explainable Sentiment Analysis Application for Social Media Crisis Management in Retail"],"prefix":"10.5220","author":[{"given":"Douglas","family":"Cirqueira","sequence":"first","affiliation":[{"name":"School of Computing, Dublin City University, Dublin, Ireland, --- Select a Country ---"}]},{"given":"Fernando","family":"Almeida","sequence":"first","affiliation":[{"name":"Engineering and Geosciences Institute, Federal University of Western Par\u00e1, Santar\u00e9m, Brazil, --- Select a Country ---"}]},{"given":"G\u00fcltekin","family":"Cakir","sequence":"first","affiliation":[{"name":"Innovation Value Institute, Maynooth University, Maynooth, Ireland, --- Select a Country ---"}]},{"given":"Antonio","family":"Jacob","sequence":"first","affiliation":[{"name":"Technological Sciences Center, State University of Maranh\u00e3o, S\u00e3o Lu\u00eds, Brazil, --- Select a Country ---"}]},{"given":"Fabio","family":"Lobato","sequence":"first","affiliation":[{"name":"Engineering and Geosciences Institute, Federal University of Western Par\u00e1, Santar\u00e9m, Brazil, --- Select a Country ---"},{"name":"Technological Sciences Center, State University of Maranh\u00e3o, S\u00e3o Lu\u00eds, Brazil, --- Select a Country ---"}]},{"given":"Marija","family":"Bezbradica","sequence":"first","affiliation":[{"name":"School of Computing, Dublin City University, Dublin, Ireland, --- Select a Country ---"}]},{"given":"Markus","family":"Helfert","sequence":"first","affiliation":[{"name":"Innovation Value Institute, Maynooth University, Maynooth, Ireland, --- Select a Country ---"}]}],"member":"3171","event":{"name":"Special Session on User Decision Support and Human Interaction in Digital Retail","start":{"date-parts":[[2020,11,5]]},"location":"Budapest, Hungary","end":{"date-parts":[[2020,11,6]]}},"container-title":["Proceedings of the 4th International Conference on Computer-Human Interaction Research and Applications"],"original-title":["Explainable Sentiment Analysis Application for Social Media Crisis Management in Retail"],"deposited":{"date-parts":[[2020,11,12]],"date-time":"2020-11-12T04:54:35Z","timestamp":1605156875000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.scitepress.org\/DigitalLibrary\/Link.aspx?doi=10.5220\/0010215303190328"}},"subtitle":[""],"short-title":[],"issued":{"date-parts":[[2020]]},"references-count":0,"URL":"https:\/\/doi.org\/10.5220\/0010215303190328","relation":{},"subject":[],"published":{"date-parts":[[2020]]}}}