{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,27]],"date-time":"2026-04-27T17:53:18Z","timestamp":1777312398580,"version":"3.51.4"},"reference-count":90,"publisher":"Hamad bin Khalifa University Press (HBKU Press)","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025]]},"abstract":"<jats:p>\n                    <jats:bold>Background:<\/jats:bold>\n                    When Qatar imposed a nationwide lockdown in accordance with WHO guidelines during the first wave of the COVID-19 pandemic, dental healthcare services were disrupted, limiting services to emergencies and postponing elective procedures due to transmission risks. Teledentistry was introduced to remotely manage dental conditions and reduce hospital admissions. The present study examines patient perceptions of audio-dentistry, a form of teledentistry, in managing dental emergencies during the pandemic and explores factors influencing overall patient satisfaction.\n                  <\/jats:p>\n                  <jats:p>\n                    <jats:bold>Methods:<\/jats:bold>\n                    A retrospective, cross-sectional telephone questionnaire included 352 participants who used a dental emergency hotline service during the first wave of the COVID-19 pandemic lockdown (March 29\u2013August 31, 2020) in Qatar. A validated, closed-ended questionnaire was administered to explore participants\u2019 views on audio-dentistry. The questionnaire explored the influence of variables related to dental problems depending on the specialty required, the years of experience of the responding dentist, and teletriage management decisions on overall satisfaction with audio-dentistry.\n                  <\/jats:p>\n                  <jats:p>\n                    <jats:bold>Results:<\/jats:bold>\n                    The response rate was 80.18%. Most participants expressed positive views of audio-dentistry in five domains (usefulness, interaction quality, ease of use and reliability, quality of care, satisfaction, and future use). However, approximately one-third of participants disagreed or strongly disagreed that their dental problem had improved following the call (35.3%) and viewed the lack of physical contact as a disadvantage (31.2%). Overall satisfaction was only influenced by telephone triage outcomes, with patients transferred for chairside management more likely to be satisfied (89.8%) than those managed remotely through self-care instructions and medications (80.4%) or instructions only (75.4%) (\n                    <jats:italic>p<\/jats:italic>\n                    \u00a0=\u00a00.011).\n                  <\/jats:p>\n                  <jats:p>\n                    <jats:bold>Conclusions:<\/jats:bold>\n                    Audio-dentistry effectively sustained oral health services during the COVID-19 pandemic while minimizing face-to-face visits, with patients largely expressing high satisfaction in areas such as usefulness, interaction quality, ease of use, reliability, and overall care. Satisfaction was primarily influenced by call outcomes and referrals or prescription decisions rather than caller demographics or dentist experience. However, some dissatisfaction arose when immediate improvement was not achieved, particularly in conditions such as pulpitis that are challenging to manage remotely.\n                  <\/jats:p>","DOI":"10.5339\/qmj.2025.13","type":"journal-article","created":{"date-parts":[[2025,4,21]],"date-time":"2025-04-21T03:30:26Z","timestamp":1745206226000},"source":"Crossref","is-referenced-by-count":0,"title":["Patient views on the effectiveness of audio-dentistry for emergency triage during COVID-19"],"prefix":"10.5339","volume":"2025","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3420-7096","authenticated-orcid":true,"given":"Shaymaa","family":"Abdulreda Ali","sequence":"first","affiliation":[{"name":"Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali. Email: shaymaabdulreda@gmail.com"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sahar","family":"Alaji","sequence":"additional","affiliation":[{"name":"Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali. Email: shaymaabdulreda@gmail.com"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ayah Abdallah","family":"Alqaisi","sequence":"additional","affiliation":[{"name":"Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali. Email: shaymaabdulreda@gmail.com"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Reem","family":"Binrabbaa","sequence":"additional","affiliation":[{"name":"Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali. Email: shaymaabdulreda@gmail.com"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Moudi Dakhel","family":"Alkhaldi","sequence":"additional","affiliation":[{"name":"Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali. Email: shaymaabdulreda@gmail.com"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Suhayla Reda","family":"Al Banai","sequence":"additional","affiliation":[{"name":"Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali. Email: shaymaabdulreda@gmail.com"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Najah","family":"Alhashimi","sequence":"additional","affiliation":[{"name":"Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali. Email: shaymaabdulreda@gmail.com"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"3277","reference":[{"issue":"(7075):","key":"CIT0001","series-title":"BMJ","first-page":"198\u2013199","article-title":"Nurse telephone triage in out of hours primary care: A pilot study","volume":"314","year":"1997","unstructured":"South Wiltshire Out of Hours Project (SWOOP) Group\n. \nNurse telephone triage in out of hours primary care: A pilot study\n. \nBMJ\n. \n1997\n \nJan\n \n18;\n314\n(7075):\n198\u2013199\n. \ndoi: 10.1136\/bmj.314.7075.198\n."},{"issue":"8:","key":"CIT0002","series-title":"Patient Prefer Adherence","first-page":"893\u2013907","article-title":"Instruments to assess patient satisfaction after teleconsultation and triage: A systematic review","author":"Allemann Iseli\n \nM\n,","year":"2014"},{"issue":"(8):","key":"CIT0003","series-title":"Saudi Dent J","first-page":"1018\u20131023","article-title":"Impact of COVID-19 pandemic on characteristics of dental emergencies and treatment services at a tertiary care centre","volume":"33","author":"Kumar\n \nU\n,","year":"2021"},{"issue":"(5):","key":"CIT0004","series-title":"J Dent Res","first-page":"481\u2013487","article-title":"Coronavirus disease 2019 (COVID-19): Emerging and future challenges for dental and oral medicine","volume":"99","author":"Meng\n \nL\n,","year":"2020"},{"issue":"(5):","key":"CIT0005","series-title":"Int J Environ Res Public Health","first-page":"2537","article-title":"The impact of the COVID-19 pandemic on dentistry and dental education: A narrative review","volume":"19","author":"Goriuc\n \nA\n,","year":"2022"},{"issue":"(3):","key":"CIT0006","series-title":"J Telemed Telecare","first-page":"147\u2013156","article-title":"A systematic review of the research evidence for the benefits of teledentistry","volume":"24","author":"Estai\n \nM\n,","year":"2018"},{"issue":"(5):","key":"CIT0007","series-title":"Nat Med","first-page":"632\u2013634","article-title":"Coping with COVID-19: Scaling up virtual care to standard practice","volume":"26","author":"Barsom\n \nEZ\n,","year":"2020"},{"issue":"(11):","key":"CIT0008","series-title":"Telemed J E Health","first-page":"1623\u20131632","article-title":"Role of newly introduced teledentistry service in the management of dental emergencies during COVID-19 pandemic in Qatar: A cross-sectional analysis","volume":"28","author":"Ali\n \nSA\n,","year":"2022"},{"issue":"(1\u20132):","key":"CIT0009","series-title":"J Telemed Telecare","first-page":"45\u201352","article-title":"Reliability of mobile phone teledentistry in dental diagnosis and treatment planning in mixed dentition","volume":"26","author":"AlShaya\n \nMS\n,","year":"2020"},{"issue":"122:","key":"CIT0010","series-title":"J Dent","first-page":"104144","article-title":"W. Is tele-diagnosis of dental conditions reliable during COVID-19 pandemic? Agreement between tentative diagnosis via synchronous audioconferencing and definitive clinical diagnosis","author":"Ali\n \nSA\n,","year":"2022"},{"issue":"(4):","key":"CIT0011","series-title":"Health Expect","first-page":"1517\u20131528","article-title":"Similar values, different expectations: How do patients and providers view \u2018health\u2019 and perceive the healthcare experience?","volume":"25","author":"Natafgi\n \nN\n,","year":"2022"},{"issue":"(6):","key":"CIT0012","series-title":"J Am Med Inform Assoc","first-page":"660\u2013667","article-title":"Development, validation, and use of English and Spanish versions of the telemedicine satisfaction and usefulness questionnaire","volume":"13","author":"Bakken\n \nS\n,","year":"2006"},{"issue":"113:","key":"CIT0013","series-title":"J Dent","first-page":"103782","article-title":"Patients\u2019 and dentists\u2019 perceptions of tele-dentistry at the time of COVID-19: A questionnaire-based study","author":"Menhadji\n \nP\n,","year":"2021"},{"issue":"(3):","key":"CIT0014","series-title":"J Cutan Aesthet Surg","first-page":"151\u2013155","article-title":"Patient satisfaction","volume":"3","author":"Prakash\n \nB","year":"2010"},{"issue":"(6):","key":"CIT0015","series-title":"J Dent Hyg","first-page":"345\u2013352","article-title":"Teledentistry: A systematic review of clinical outcomes, utilization and costs","volume":"87","author":"Daniel\n \nSJ\n,","year":"2013"},{"issue":"(1):","key":"CIT0016","series-title":"Br Dent J","first-page":"25\u201329","article-title":"Perceptions of Australian dental practitioners about using telemedicine in dental practice","volume":"220","author":"Estai\n \nM\n,","year":"2016"},{"issue":"(11):","key":"CIT0017","series-title":"Br Dent J","first-page":"727\u2013729","article-title":"Teledentistry for screening new patient orthodontic referrals. Part 2: GDP perception of the referral system","volume":"199","author":"Mandall\n \nNA\n,","year":"2005"},{"issue":"(2):","key":"CIT0018","series-title":"Am J Orthod Dentofacial Orthop","first-page":"163\u2013167","article-title":"Perceptions and attitudes of Canadian orthodontists regarding digital and electronic technology","volume":"128","author":"Palmer\n \nNG\n,","year":"2005"},{"issue":"(3):","key":"CIT0019","series-title":"J Can Dent Assoc","first-page":"243","article-title":"Perceptions and attitudes of Canadian dentists toward digital and electronic technologies","volume":"72","author":"Flores-Mir\n \nC\n,","year":"2006"},{"key":"CIT0020","series-title":"Disaster Med Public Health Prep","first-page":"17","article-title":"Is teledentistry a feasible alternative for people who need special care?","author":"Omezli\n \nMM\n,","year":"2022"},{"issue":"14:","key":"CIT0021","series-title":"Br Dent J","first-page":"1\u20134","article-title":"Teledentistry from a patient perspective during the coronavirus pandemic","author":"Rahman\n \nN\n,","year":"2020"},{"issue":"(6):","key":"CIT0022","series-title":"Int J Environ Res Public Health","first-page":"3444","article-title":"Can teledentistry replace conventional clinical follow-up care for minor dental surgery? A prospective randomized clinical trial","volume":"19","author":"Heimes\n \nD\n,","year":"2022"},{"issue":"(4):","key":"CIT0023","series-title":"J Int Soc Prev Community Dent","first-page":"414\u2013420","article-title":"Satisfaction level of the oral medicine patients using teledentistry during the COVID-19 pandemic: A factor analysis","volume":"11","author":"Amtha\n \nR\n,","year":"2021"},{"issue":"(3):","key":"CIT0024","series-title":"J Maxillofac Oral Surg","first-page":"1\u20137","article-title":"Is tele-dentistry an effective approach for patient follow-up in maxillofacial surgery","volume":"22","author":"Torul\n \nD\n,","year":"2021"},{"issue":"(3):","key":"CIT0025","series-title":"J Taibah Univ Med Sci","first-page":"506\u2013515","article-title":"Accuracy and perceptions of teledentistry in KSA during the COVID-19 pandemic: A single-centre randomised controlled trial","volume":"17","author":"Aboalshamat\n \nKT\n,","year":"2022"},{"issue":"(4):","key":"CIT0026","series-title":"J Family Med Prim Care","first-page":"1718\u20131725","article-title":"Patient satisfaction with the emergency department services at an academic teaching hospital","volume":"10","author":"Abass\n \nG\n,","year":"2021"},{"issue":"(10)","key":"CIT0027","series-title":"PLoS One","article-title":"Teledentistry awareness among dental professionals in Saudi Arabia","volume":"15","author":"Al-Khalifa\n \nKS\n,","year":"2020"},{"issue":"(1):","key":"CIT0028","series-title":"Int J Implant Dent","first-page":"37","article-title":"Do we need CBCTs for sufficient diagnostics?-dentist-related factors","volume":"4","author":"Radic\n \nJ\n,","year":"2018"},{"issue":"(2):","key":"CIT0029","series-title":"Swed Dent J","first-page":"63\u201369","article-title":"Influence of education level and experience on detection of approximal caries in digital dental radiographs: An in vitro study","volume":"34","author":"Hell\u00e9n-Halme\n \nK\n,"},{"issue":"(6)","key":"CIT0030","series-title":"Medicine (Baltimore)","article-title":"The impact of emergency physician seniority on clinical efficiency, emergency department resource use, patient outcomes, and disposition accuracy","volume":"95","author":"Li\n \nCJ\n,","year":"2016;"},{"issue":"(8):","key":"CIT0031","series-title":"Emerg Med J","first-page":"638\u2013645","article-title":"Predictive variables of an emergency department quality and performance indicator: A 1-year prospective, observational, cohort study evaluating hospital and emergency census variables and emergency department time interval measurements","volume":"30","author":"Casalino\n \nE\n,","year":"2013"},{"issue":"(1):","key":"CIT0032","series-title":"Int J Telerehabil","first-page":"3\u201310","article-title":"Development of the Telehealth Usability Questionnaire (TUQ)","volume":"8","author":"Parmanto\n \nB\n,","year":"2016"},{"key":"CIT0033","year":"2020","unstructured":"Centers for Disease Control and Prevention. Guidance for dental settings: Interim infection prevention and control guidance for dental settings during the COVID-19 response\n. \n2020\n. \nAvailable from: https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/hcp\/dental-settings.html\n."},{"key":"CIT0034","article-title":"Consideration for the provision of essential oral health services in the context of COVID-19: Interim guidance. 2020","unstructured":"World Health Organization\n. \nConsideration for the provision of essential oral health services in the context of COVID-19: Interim guidance. 2020\n. \nAvailable from: https:\/\/www.who.int\/publications\/i\/item\/who-2019-nCoV-oral-health-2020\n."},{"issue":"(1):","key":"CIT0035","series-title":"J Telemed Telecare","first-page":"46\u201350","article-title":"Development of the Telemedicine Satisfaction Questionnaire to evaluate patient satisfaction with telemedicine: A preliminary study","volume":"9","author":"Yip\n \nMP\n,","year":"2003;"},{"issue":"(11):","key":"CIT0036","series-title":"Int J Med Inform","first-page":"736\u2013771","article-title":"Effectiveness of telemedicine: A systematic review of reviews","volume":"79","author":"Ekeland\n \nAG\n,","year":"2010"},{"key":"CIT0037","series-title":"Int Org Stand","article-title":"Ergonomic requirements for office work with visual display terminals (VDTs) Part 1: General introduction","year":"1992","unstructured":"ISO\n. \nErgonomic requirements for office work with visual display terminals (VDTs) Part 1: General introduction\n. \nInt Org Stand\n. \n1992\n. \nAvailable from: https:\/\/www.iso.org\/iso\/iso_catalogue\/catalogue_ics\/catalogue\n\n."},{"issue":"(Suppl 1):","key":"CIT0038","series-title":"Saudi J Anaesth","first-page":"S80\u2013S89","article-title":"Guidelines for developing, translating, and validating a questionnaire in perioperative and pain medicine","author":"Tsang\n \nS\n,","year":"2017"},{"issue":"2018:","key":"CIT0039","series-title":"J Transplant","first-page":"9309486","article-title":"Validation of a survey questionnaire on organ donation: An Arabic world scenario","author":"Singh\n \nR\n,","year":"2018"},{"key":"CIT0040","first-page":"xix, 463 p","article-title":"Using surveys to value public goods: The contingent valuation method","author":"Mitchell\n \nRC\n,","year":"1989"},{"issue":"(11):","key":"CIT0041","series-title":"J Am Dent Assoc","first-page":"825\u2013834","article-title":"Responding to a pandemic: Development of the Carolina Dentistry Virtual Oral Health Care Helpline","volume":"151","author":"Weintraub\n \nJA\n,","year":"2020"},{"issue":"(1):","key":"CIT0042","series-title":"BMC Oral Health","first-page":"310","article-title":"Patient-reported orofacial-dental pain severity and tele-triage decisions during COVID-19 pandemic: Does the severity of pain drive tele-triage decisions?","volume":"22","author":"Ali\n \nSA\n,","year":"2022;"},{"issue":"13:","key":"CIT0043","series-title":"Patient Prefer Adherence","first-page":"515\u2013525","article-title":"What is the most important factor affecting patient satisfaction \u2013 a study based on gamma coefficient","author":"Fang\n \nJ\n,","year":"2019"},{"issue":"(5):","key":"CIT0044","series-title":"Scand J Med Sci Sports","first-page":"982-90","article-title":"Are PROMs used adequately in sports research? An analysis of 54 randomized controlled trials with PROMs as endpoint","volume":"31","author":"Jensen\n \nJ\n,","year":"2021"},{"issue":"(2):","key":"CIT0045","series-title":"Am J Pharm Educ","first-page":"43","article-title":"Response rates and responsiveness for surveys, standards, and the Journal","volume":"72","author":"Fincham\n \nJE","year":"2008"},{"issue":"(7075):","key":"CIT0001","series-title":"BMJ","first-page":"198\u2013199","article-title":"Nurse telephone triage in out of hours primary care: A pilot study","volume":"314","year":"1997","unstructured":"South Wiltshire Out of Hours Project (SWOOP) Group\n. \nNurse telephone triage in out of hours primary care: A pilot study\n. \nBMJ\n. \n1997\n \nJan\n \n18;\n314\n(7075):\n198\u2013199\n. \ndoi: 10.1136\/bmj.314.7075.198\n."},{"issue":"8:","key":"CIT0002","series-title":"Patient Prefer Adherence","first-page":"893\u2013907","article-title":"Instruments to assess patient satisfaction after teleconsultation and triage: A systematic review","author":"Allemann Iseli\n \nM\n,","year":"2014"},{"issue":"(8):","key":"CIT0003","series-title":"Saudi Dent J","first-page":"1018\u20131023","article-title":"Impact of COVID-19 pandemic on characteristics of dental emergencies and treatment services at a tertiary care centre","volume":"33","author":"Kumar\n \nU\n,","year":"2021"},{"issue":"(5):","key":"CIT0004","series-title":"J Dent Res","first-page":"481\u2013487","article-title":"Coronavirus disease 2019 (COVID-19): Emerging and future challenges for dental and oral medicine","volume":"99","author":"Meng\n \nL\n,","year":"2020"},{"issue":"(5):","key":"CIT0005","series-title":"Int J Environ Res Public Health","first-page":"2537","article-title":"The impact of the COVID-19 pandemic on dentistry and dental education: A narrative review","volume":"19","author":"Goriuc\n \nA\n,","year":"2022"},{"issue":"(3):","key":"CIT0006","series-title":"J Telemed Telecare","first-page":"147\u2013156","article-title":"A systematic review of the research evidence for the benefits of teledentistry","volume":"24","author":"Estai\n \nM\n,","year":"2018"},{"issue":"(5):","key":"CIT0007","series-title":"Nat Med","first-page":"632\u2013634","article-title":"Coping with COVID-19: Scaling up virtual care to standard practice","volume":"26","author":"Barsom\n \nEZ\n,","year":"2020"},{"issue":"(11):","key":"CIT0008","series-title":"Telemed J E Health","first-page":"1623\u20131632","article-title":"Role of newly introduced teledentistry service in the management of dental emergencies during COVID-19 pandemic in Qatar: A cross-sectional analysis","volume":"28","author":"Ali\n \nSA\n,","year":"2022"},{"issue":"(1\u20132):","key":"CIT0009","series-title":"J Telemed Telecare","first-page":"45\u201352","article-title":"Reliability of mobile phone teledentistry in dental diagnosis and treatment planning in mixed dentition","volume":"26","author":"AlShaya\n \nMS\n,","year":"2020"},{"issue":"122:","key":"CIT0010","series-title":"J Dent","first-page":"104144","article-title":"W. Is tele-diagnosis of dental conditions reliable during COVID-19 pandemic? Agreement between tentative diagnosis via synchronous audioconferencing and definitive clinical diagnosis","author":"Ali\n \nSA\n,","year":"2022"},{"issue":"(4):","key":"CIT0011","series-title":"Health Expect","first-page":"1517\u20131528","article-title":"Similar values, different expectations: How do patients and providers view \u2018health\u2019 and perceive the healthcare experience?","volume":"25","author":"Natafgi\n \nN\n,","year":"2022"},{"issue":"(6):","key":"CIT0012","series-title":"J Am Med Inform Assoc","first-page":"660\u2013667","article-title":"Development, validation, and use of English and Spanish versions of the telemedicine satisfaction and usefulness questionnaire","volume":"13","author":"Bakken\n \nS\n,","year":"2006"},{"issue":"113:","key":"CIT0013","series-title":"J Dent","first-page":"103782","article-title":"Patients\u2019 and dentists\u2019 perceptions of tele-dentistry at the time of COVID-19: A questionnaire-based study","author":"Menhadji\n \nP\n,","year":"2021"},{"issue":"(3):","key":"CIT0014","series-title":"J Cutan Aesthet Surg","first-page":"151\u2013155","article-title":"Patient satisfaction","volume":"3","author":"Prakash\n \nB","year":"2010"},{"issue":"(6):","key":"CIT0015","series-title":"J Dent Hyg","first-page":"345\u2013352","article-title":"Teledentistry: A systematic review of clinical outcomes, utilization and costs","volume":"87","author":"Daniel\n \nSJ\n,","year":"2013"},{"issue":"(1):","key":"CIT0016","series-title":"Br Dent J","first-page":"25\u201329","article-title":"Perceptions of Australian dental practitioners about using telemedicine in dental practice","volume":"220","author":"Estai\n \nM\n,","year":"2016"},{"issue":"(11):","key":"CIT0017","series-title":"Br Dent J","first-page":"727\u2013729","article-title":"Teledentistry for screening new patient orthodontic referrals. Part 2: GDP perception of the referral system","volume":"199","author":"Mandall\n \nNA\n,","year":"2005"},{"issue":"(2):","key":"CIT0018","series-title":"Am J Orthod Dentofacial Orthop","first-page":"163\u2013167","article-title":"Perceptions and attitudes of Canadian orthodontists regarding digital and electronic technology","volume":"128","author":"Palmer\n \nNG\n,","year":"2005"},{"issue":"(3):","key":"CIT0019","series-title":"J Can Dent Assoc","first-page":"243","article-title":"Perceptions and attitudes of Canadian dentists toward digital and electronic technologies","volume":"72","author":"Flores-Mir\n \nC\n,","year":"2006"},{"key":"CIT0020","series-title":"Disaster Med Public Health Prep","first-page":"17","article-title":"Is teledentistry a feasible alternative for people who need special care?","author":"Omezli\n \nMM\n,","year":"2022"},{"issue":"14:","key":"CIT0021","series-title":"Br Dent J","first-page":"1\u20134","article-title":"Teledentistry from a patient perspective during the coronavirus pandemic","author":"Rahman\n \nN\n,","year":"2020"},{"issue":"(6):","key":"CIT0022","series-title":"Int J Environ Res Public Health","first-page":"3444","article-title":"Can teledentistry replace conventional clinical follow-up care for minor dental surgery? A prospective randomized clinical trial","volume":"19","author":"Heimes\n \nD\n,","year":"2022"},{"issue":"(4):","key":"CIT0023","series-title":"J Int Soc Prev Community Dent","first-page":"414\u2013420","article-title":"Satisfaction level of the oral medicine patients using teledentistry during the COVID-19 pandemic: A factor analysis","volume":"11","author":"Amtha\n \nR\n,","year":"2021"},{"issue":"(3):","key":"CIT0024","series-title":"J Maxillofac Oral Surg","first-page":"1\u20137","article-title":"Is tele-dentistry an effective approach for patient follow-up in maxillofacial surgery","volume":"22","author":"Torul\n \nD\n,","year":"2021"},{"issue":"(3):","key":"CIT0025","series-title":"J Taibah Univ Med Sci","first-page":"506\u2013515","article-title":"Accuracy and perceptions of teledentistry in KSA during the COVID-19 pandemic: A single-centre randomised controlled trial","volume":"17","author":"Aboalshamat\n \nKT\n,","year":"2022"},{"issue":"(4):","key":"CIT0026","series-title":"J Family Med Prim Care","first-page":"1718\u20131725","article-title":"Patient satisfaction with the emergency department services at an academic teaching hospital","volume":"10","author":"Abass\n \nG\n,","year":"2021"},{"issue":"(10)","key":"CIT0027","series-title":"PLoS One","article-title":"Teledentistry awareness among dental professionals in Saudi Arabia","volume":"15","author":"Al-Khalifa\n \nKS\n,","year":"2020"},{"issue":"(1):","key":"CIT0028","series-title":"Int J Implant Dent","first-page":"37","article-title":"Do we need CBCTs for sufficient diagnostics?-dentist-related factors","volume":"4","author":"Radic\n \nJ\n,","year":"2018"},{"issue":"(2):","key":"CIT0029","series-title":"Swed Dent J","first-page":"63\u201369","article-title":"Influence of education level and experience on detection of approximal caries in digital dental radiographs: An in vitro study","volume":"34","author":"Hell\u00e9n-Halme\n \nK\n,"},{"issue":"(6)","key":"CIT0030","series-title":"Medicine (Baltimore)","article-title":"The impact of emergency physician seniority on clinical efficiency, emergency department resource use, patient outcomes, and disposition accuracy","volume":"95","author":"Li\n \nCJ\n,","year":"2016;"},{"issue":"(8):","key":"CIT0031","series-title":"Emerg Med J","first-page":"638\u2013645","article-title":"Predictive variables of an emergency department quality and performance indicator: A 1-year prospective, observational, cohort study evaluating hospital and emergency census variables and emergency department time interval measurements","volume":"30","author":"Casalino\n \nE\n,","year":"2013"},{"issue":"(1):","key":"CIT0032","series-title":"Int J Telerehabil","first-page":"3\u201310","article-title":"Development of the Telehealth Usability Questionnaire (TUQ)","volume":"8","author":"Parmanto\n \nB\n,","year":"2016"},{"key":"CIT0033","year":"2020","unstructured":"Centers for Disease Control and Prevention. Guidance for dental settings: Interim infection prevention and control guidance for dental settings during the COVID-19 response\n. \n2020\n. \nAvailable from: https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/hcp\/dental-settings.html\n."},{"key":"CIT0034","article-title":"Consideration for the provision of essential oral health services in the context of COVID-19: Interim guidance. 2020","unstructured":"World Health Organization\n. \nConsideration for the provision of essential oral health services in the context of COVID-19: Interim guidance. 2020\n. \nAvailable from: https:\/\/www.who.int\/publications\/i\/item\/who-2019-nCoV-oral-health-2020\n."},{"issue":"(1):","key":"CIT0035","series-title":"J Telemed Telecare","first-page":"46\u201350","article-title":"Development of the Telemedicine Satisfaction Questionnaire to evaluate patient satisfaction with telemedicine: A preliminary study","volume":"9","author":"Yip\n \nMP\n,","year":"2003;"},{"issue":"(11):","key":"CIT0036","series-title":"Int J Med Inform","first-page":"736\u2013771","article-title":"Effectiveness of telemedicine: A systematic review of reviews","volume":"79","author":"Ekeland\n \nAG\n,","year":"2010"},{"key":"CIT0037","series-title":"Int Org Stand","article-title":"Ergonomic requirements for office work with visual display terminals (VDTs) Part 1: General introduction","year":"1992","unstructured":"ISO\n. \nErgonomic requirements for office work with visual display terminals (VDTs) Part 1: General introduction\n. \nInt Org Stand\n. \n1992\n. \nAvailable from: https:\/\/www.iso.org\/iso\/iso_catalogue\/catalogue_ics\/catalogue\n\n."},{"issue":"(Suppl 1):","key":"CIT0038","series-title":"Saudi J Anaesth","first-page":"S80\u2013S89","article-title":"Guidelines for developing, translating, and validating a questionnaire in perioperative and pain medicine","author":"Tsang\n \nS\n,","year":"2017"},{"issue":"2018:","key":"CIT0039","series-title":"J Transplant","first-page":"9309486","article-title":"Validation of a survey questionnaire on organ donation: An Arabic world scenario","author":"Singh\n \nR\n,","year":"2018"},{"key":"CIT0040","first-page":"xix, 463 p","article-title":"Using surveys to value public goods: The contingent valuation method","author":"Mitchell\n \nRC\n,","year":"1989"},{"issue":"(11):","key":"CIT0041","series-title":"J Am Dent Assoc","first-page":"825\u2013834","article-title":"Responding to a pandemic: Development of the Carolina Dentistry Virtual Oral Health Care Helpline","volume":"151","author":"Weintraub\n \nJA\n,","year":"2020"},{"issue":"(1):","key":"CIT0042","series-title":"BMC Oral Health","first-page":"310","article-title":"Patient-reported orofacial-dental pain severity and tele-triage decisions during COVID-19 pandemic: Does the severity of pain drive tele-triage decisions?","volume":"22","author":"Ali\n \nSA\n,","year":"2022;"},{"issue":"13:","key":"CIT0043","series-title":"Patient Prefer Adherence","first-page":"515\u2013525","article-title":"What is the most important factor affecting patient satisfaction \u2013 a study based on gamma coefficient","author":"Fang\n \nJ\n,","year":"2019"},{"issue":"(5):","key":"CIT0044","series-title":"Scand J Med Sci Sports","first-page":"982-90","article-title":"Are PROMs used adequately in sports research? An analysis of 54 randomized controlled trials with PROMs as endpoint","volume":"31","author":"Jensen\n \nJ\n,","year":"2021"},{"issue":"(2):","key":"CIT0045","series-title":"Am J Pharm Educ","first-page":"43","article-title":"Response rates and responsiveness for surveys, standards, and the Journal","volume":"72","author":"Fincham\n \nJE","year":"2008"}],"container-title":["Qatar Medical Journal"],"original-title":[],"link":[{"URL":"https:\/\/www.qscience.com\/view\/journals\/qmj\/2025\/1\/article-13.xml","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.qscience.com\/downloadpdf\/journals\/qmj\/2025\/1\/article-13.xml","content-type":"text\/html","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/www.qscience.com\/downloadpdf\/journals\/qmj\/2025\/1\/article-13.xml","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,27]],"date-time":"2026-04-27T17:16:51Z","timestamp":1777310211000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.qscience.com\/view\/journals\/qmj\/2025\/1\/article-13.xml"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025]]},"references-count":90,"journal-issue":{"issue":"1"},"URL":"https:\/\/doi.org\/10.5339\/qmj.2025.13","relation":{},"ISSN":["2227-0426"],"issn-type":[{"value":"2227-0426","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025]]}}}