{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"institution":[{"id":[{"id":"https:\/\/ror.org\/03mb6wj31","id-type":"ROR","asserted-by":"publisher"},{"id":"https:\/\/www.isni.org\/000000041937028X","id-type":"ISNI","asserted-by":"publisher"},{"id":"https:\/\/www.wikidata.org\/entity\/Q1640731","id-type":"wikidata","asserted-by":"publisher"}],"name":"Universitat Polit\u00e8cnica de Catalunya","acronym":["UPC"]}],"indexed":{"date-parts":[[2026,1,25]],"date-time":"2026-01-25T07:03:38Z","timestamp":1769324618066,"version":"3.49.0"},"reference-count":0,"publisher":"Universitat Polit\u00e8cnica de Catalunya","license":[{"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"abstract":"<jats:p>(English) In line with the current trend of exploiting corporative data, software companies, especially those using Agile and Rapid software development, are challenged to improve the quality of their products, their profitability and efficiency by exploiting the large amount of data related to their software processes and products from the use of their corporate tools (e.g., continuous inspection tools, continuous integration tools, project management tools, and issue trackers).\r\n \r\nAlthough such data exploitation has shown to be beneficial for supporting decision-making processes, the evidence shows that existing support is mostly related to operational decisions, letting aside the support for strategic decision making.  Operational decisions are simple routine decisions linked to the effective and efficient execution of the daily operations within the company (e.g., test specification and implementation, bug tracking, version control, etc...). Strategic decisions refer to complex, non-routine decisions related to business goals and objectives.\r\n \r\nThe main problems that endanger the task of supporting strategic decision making through data exploitation are: a) the lack of approaches that help software companies to specify their own software strategic indicators (SSI). SSIs refer to measurable aspects (e.g., software quality, on-time delivery) that a software company considers important for their strategic decision-making processes, b) the inherent complexity of estimating SSIs, and c) the need of supporting the operationalization of the specification and estimation of SSIs by enabling their monitoring.\r\n \r\nThis PhD thesis aims to overcome these problems by:\r\n- Devising a novel method called SESSI (Specification and Estimation of Software Strategic Indicators) that provides support for operationalizing the specification, estimation, and monitoring of SSIs in software companies.  The method was conceived under design science and action-research principles in the context of the industrial partners of the Q-Rapids European project and applied to quality-related SSIs.\r\n \r\n- Presenting how the use of the SESSI method and associated software supporting artifacts have shown promising results to enable an SSI monitoring infrastructure according to the needs and resources of a software company.\r\n \r\nAdditionally, this thesis explores the potential use of the resulting monitoring infrastructure and other related outputs from the SESSI method for enabling advanced decision-making support. In particular, a solution for forecasting the values of SSIs based on the SESSI method was applied in a software development company with positive results.\r\n \r\nThe results of this thesis aim to advance the state of the art on approaches to support evidence-based strategic decision making, in software companies using agile and rapid software development. The developed software support artifacts have been released as open source and can be reused and\/or adapted by other software companies or researchers.<\/jats:p>\n                <jats:p>(Catal\u00e0) En l\u00ednia amb la tend\u00e8ncia actual d'explotaci\u00f3 de dades corporatives, les empreses software, especialment les que utilitzen el desenvolupament software \u00e0gil i r\u00e0pid, tenen el repte d\u2019aconseguir millores sobre la qualitat dels seus productes, aix\u00ed com la seva rendibilitat i efici\u00e8ncia mitjan\u00e7ant l'explotaci\u00f3 de la gran quantitat de dades relacionades amb els seus processos i productes software provinents de les seves eines corporatives (per exemple, eines d'inspecci\u00f3 cont\u00ednua, eines d'integraci\u00f3 cont\u00ednua, eines de gesti\u00f3 de projectes i eines de gesti\u00f3 d\u2019errors).\r\n \r\nTot i que aquesta explotaci\u00f3 de dades ha demostrat ser beneficiosa per donar suport als processos de presa de decisions, l'evid\u00e8ncia mostra que el suport existent est\u00e0 principalment relacionat amb les decisions operatives, deixant de banda el suport per a la presa de decisions estrat\u00e8giques. Les decisions operatives s\u00f3n simples decisions rutin\u00e0ries vinculades a l'execuci\u00f3 efica\u00e7 i eficient de les operacions di\u00e0ries dins de l'empresa (per exemple, especificaci\u00f3 i implementaci\u00f3 de proves, seguiment d'errors, control de versions, etc.). Les decisions estrat\u00e8giques es refereixen a decisions complexes i no rutin\u00e0ries relacionades amb les metes i objectius empresarials.\r\n \r\nEls principals problemes que dificulten la tasca de suport a la presa de decisions estrat\u00e8giques mitjan\u00e7ant l\u2019explotaci\u00f3 de dades s\u00f3n: a) la manca de propostes que donin suport a les empreses software a especificar els seus propis indicadors estrat\u00e8gics software (SSI). Els SSI fan refer\u00e8ncia a aspectes mesurables (per exemple, qualitat del software, lliurament puntual) que una empresa software considera importants per als seus processos de presa de decisions estrat\u00e8giques, b) la complexitat inherent de l\u2019estimaci\u00f3 dels SSI, i c) la necessitat de donar suport a la operacionalitzaci\u00f3 de l\u2019especificaci\u00f3 i l\u2019estimaci\u00f3 dels SSIs per tal d'habilitar el seu monitoratge. \r\n \r\nAquesta tesi doctoral pret\u00e9n superar aquests problemes mitjan\u00e7ant: \r\n \r\n- El disseny d'un nou m\u00e8tode anomenat SESSI (Especificaci\u00f3 i Estimaci\u00f3 d'Indicadors Estrat\u00e8gics Software) que ofereix suport per l'especificaci\u00f3, avaluaci\u00f3 i seguiment dels SSI a empreses software. El m\u00e8tode va ser concebut sota els principis de design-science i action-research en el context dels socis industrials del projecte europeu Q-Rapids i aplicat sobre SSIs relacionats amb la qualitat.\r\n \r\n- La presentaci\u00f3 de com l'\u00fas del m\u00e8tode SESSI i els artefactes de suport software associats han mostrat resultats prometedors per habilitar una infraestructura de monitoratge de SSIs d'acord amb les necessitats i recursos d'una empresa software. \r\n \r\nAddicionalment, aquesta tesi explora l'\u00fas potencial de la infraestructura de monitoratge resultant i altres sortides relacionades del m\u00e8tode SESSI per donar suport avan\u00e7at a la presa de decisions. Espec\u00edficament, es va disenyar i aplicar una soluci\u00f3 per predir els valors dels SSI basats en el m\u00e8tode SESSI en una empresa software amb resultats positius.\r\n \r\nEls resultats d'aquesta tesi tenen com a objectiu avan\u00e7ar l'estat de l'art quant a les solucions per donar suport a la presa de decisions estrat\u00e8giques basades en evid\u00e8ncies, en empreses software que utilitzen desenvolupament \u00e0gil i r\u00e0pid. Els artefactes software desenvolupats han estat alliberats com a codi obert i poden ser reutilitzats i\/o adaptats per altres companyies software o investigadors.<\/jats:p>","DOI":"10.5821\/dissertation-2117-402144","type":"dissertation","created":{"date-parts":[[2024,2,20]],"date-time":"2024-02-20T01:22:15Z","timestamp":1708392135000},"approved":{"date-parts":[[2023,6,8]]},"source":"Crossref","is-referenced-by-count":0,"title":["Specification, estimation and monitoring of quality-related software strategic indicators in agile software development"],"prefix":"10.5821","author":[{"sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mart\u00ed","family":"Manzano Aguilar","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"3865","container-title":[],"original-title":[],"deposited":{"date-parts":[[2026,1,25]],"date-time":"2026-01-25T06:31:18Z","timestamp":1769322678000},"score":1,"resource":{"primary":{"URL":"https:\/\/hdl.handle.net\/2117\/402144"}},"subtitle":[],"editor":[{"given":"Claudia Patricia","family":"Ayala Mart\u00ednez","sequence":"first","affiliation":[],"role":[{"role":"editor","vocabulary":"crossref"}]},{"given":"Cristina","family":"G\u00f3mez Seoane","sequence":"additional","affiliation":[],"role":[{"role":"editor","vocabulary":"crossref"}]}],"short-title":[],"issued":{"date-parts":[[null]]},"references-count":0,"URL":"https:\/\/doi.org\/10.5821\/dissertation-2117-402144","relation":{},"subject":[]}}