{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T14:41:52Z","timestamp":1754145712855,"version":"3.41.2"},"reference-count":0,"publisher":"ECMS","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,6,24]]},"abstract":"<jats:p>Discrete-event process simulation now has a long and praiseworthy history of providing a path to higher productivity and efficiency to a variety of enterprises \u2013 the history thereof begins with manufacturing \u2013 now extending to warehousing operations, transportation hubs, service industries, retail stores, and health-care operations such as hospitals, clinics, dentists\u2019 offices, and pharmacies.  Use of the analytical techniques of simulation, in tight conjunction with statistical analysis methods applied to both input data and outputs from the simulation model, empowers engineers, process experts, and managers to experiment on a computer model of a system, evaluating various proposed improvements or adaptations to changing conditions quickly, economically, and (very significantly) without disruption to the current system during the analysis.  In this paper, we present the application of discrete-event simulation to the study and improvement of a small, independently owned restaurant.  Challenges presented to and successfully addressed by this simulation study include effects of seasonal variation and the imperative to increase customer-service capacity quickly and at minimal expense.<\/jats:p>","DOI":"10.7148\/2025-0023","type":"proceedings-article","created":{"date-parts":[[2025,7,17]],"date-time":"2025-07-17T09:29:23Z","timestamp":1752744563000},"page":"23-29","source":"Crossref","is-referenced-by-count":0,"title":["Simulation Helps Local Restaurant Reconfigure Operations"],"prefix":"10.7148","author":[{"given":"Quoc Thien","family":"Tran","sequence":"first","affiliation":[]},{"given":"Meredith","family":"Pearce","sequence":"additional","affiliation":[]},{"given":"Mariel","family":"Le","sequence":"additional","affiliation":[]},{"given":"Edward J.","family":"Williams","sequence":"additional","affiliation":[]}],"member":"4144","published-online":{"date-parts":[[2025,6,24]]},"event":{"name":"39th ECMS International Conference on Modelling and Simulation"},"container-title":["ECMS 2025 Proceedings edited by Marco Scarpa, Salvatore Cavalieri, Salvatore Serrano, Fabrizio De Vita"],"original-title":[],"deposited":{"date-parts":[[2025,7,17]],"date-time":"2025-07-17T09:29:24Z","timestamp":1752744564000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.scs-europe.net\/dlib\/2025\/2025-0023.html"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,6,24]]},"references-count":0,"URL":"https:\/\/doi.org\/10.7148\/2025-0023","relation":{},"subject":[],"published":{"date-parts":[[2025,6,24]]}}}