{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,19]],"date-time":"2026-02-19T13:11:16Z","timestamp":1771506676726,"version":"3.50.1"},"reference-count":0,"publisher":"Koozakar LLC","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["KF"],"abstract":"<jats:p>This paper examines the effect of Artificial Intelligence (AI) on the operational  efficiency of deposit money banks in Lagos State, Nigeria. The study identified the  types of AI technologies that are used by banks and examined the impact of the  different types of technologies on the operational efficiency of five deposit money  banks, namely: First Bank of Nigeria, United Bank of Africa, Guaranty Trust Bank,  Access Bank, and Zenith Bank, all public liability companies with headquarters  located in the Lagos metropolis. The study adopted a survey research design. Copies  of the questionnaire were administered to 450 regular employees selected randomly  from the five banks. The study revealed that deep learning (\u03b2 = 0.400, t = 5.445,  p&lt;0.05); Automation (\u03b2 = 0.202, t = 2.143, p&lt;0.05) and fraud detection (\u03b2 = 0.460,  t = 7.095, p&lt;0.05) had positive and significant effects on the operational efficiency  of the selected deposit money banks, while chatbots had a positive but insignificant  effect. The study concluded that artificial intelligence significantly contributed to  the operational efficiency of the selected deposit money banks in Nigeria. The  authors recommend that deposit money banks should effectively make use of  artificial intelligence, especially deep learning, automation, and fraud detection, to  improve organizational efficiency<\/jats:p>","DOI":"10.69798\/k0266526","type":"journal-article","created":{"date-parts":[[2024,6,27]],"date-time":"2024-06-27T08:56:18Z","timestamp":1719478578000},"page":"4-15","source":"Crossref","is-referenced-by-count":4,"title":["Artificial Intelligence and Operational Efficiency of Deposit Money Banks in Lagos State, Nigeria"],"prefix":"10.69798","author":[{"name":"Department of Business Administration, Caleb University, Imota","sequence":"first","affiliation":[]},{"given":"Felicia","family":"Adeyemo","sequence":"first","affiliation":[]},{"given":"Grace","family":"Okoronkwo","sequence":"additional","affiliation":[]}],"member":"50185","published-online":{"date-parts":[[2024,6,3]]},"container-title":["Koozakar Festschrift"],"original-title":[],"deposited":{"date-parts":[[2026,1,11]],"date-time":"2026-01-11T13:04:22Z","timestamp":1768136662000},"score":1,"resource":{"primary":{"URL":"https:\/\/koozakar.com\/journals\/article\/KJ-59355488"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,6,3]]},"references-count":0,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2024,6,3]]}},"URL":"https:\/\/doi.org\/10.69798\/k0266526","relation":{},"subject":[],"published":{"date-parts":[[2024,6,3]]}}}