{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,11]],"date-time":"2026-01-11T18:24:50Z","timestamp":1768155890901,"version":"3.49.0"},"reference-count":0,"publisher":"Koozakar LLC","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["KF"],"abstract":"<jats:p>This study examined the technologies being deployed for security management in  selected hotels in the Lagos metropolis and investigated factors influencing the  deployment of the technologies. It also assessed the effectiveness of the security  technologies in the hospitality industry with a view to improving the standard of  hotel security management in the metropolis. A multistage sampling technique was  adopted to select fifty (50) hotels in Lagos state that were registered with the  National Tourism Development Corporation (NTDC), Abuja. Three classes of  hotels namely; 3-, 4-, and 5-Star were purposively selected. Data were collected  through the administration of fifty (50) copies of questionnaire to the security  managers, general managers, personnel managers, and other staff of the hotels. The  questionnaire elicited information on the types of security technologies used,  factors influencing the deployment of the devices and effectiveness of the  technologies on quality of service. The data were analyzed using descriptive and  inferential statistics. The results showed that Close Circuit Television (CCTV)  (100%), access pass for cars (92.9%), badges (81.0%) and lightings (97.6%) were  the most used security technologies in the hotels. The study also showed that  across the three classes of hotels considered, (3-, 4- and 5-Star hotels), most of the  respondents considered training (4, 4.0 and 4.2), level of knowledge and expertise  (4.3,4.7 and 4.0), user acceptance (4.0, 3.7 and 4) benefit consideration (4.1, 3.7  and 4.0) and location of the hotel (3.7, 3.5 and 4.6) respectively as factors that  influenced deployment of security technologies on a five-point Likert scale. In  addition, the result showed positive and significant relationships between quality of  service and size of hotel (r=0.385, p&lt;0.05), and among variables such as cost benefit consideration (r=0.330, p&lt;0.05), coverage area (r=0.420, p&lt;0.05), cost of  maintenance (r= 0.335, p&lt;0.05), user acceptance (r=0.317, p&lt;0.05) and customers\u2019  attitude toward the device (r=-0.437, p&lt;0.05). Finally, the result showed that  quality of service achieved through the deployment of security technology had  significant effect by increasing efficiency (\u03b2=0.947), reliability (\u03b2=1.359) and  improved security (\u03b2=1.058) The study concluded that security technologies  deployed by the hotels were effective as it increased efficiency, improved security,  and reliability.<\/jats:p>","DOI":"10.69798\/k4558784","type":"journal-article","created":{"date-parts":[[2024,6,27]],"date-time":"2024-06-27T20:07:52Z","timestamp":1719518872000},"page":"123-135","source":"Crossref","is-referenced-by-count":0,"title":["Deployment of Security Management Technologies in the Hospitality Industry in Lagos Metropolis, Nigeria"],"prefix":"10.69798","author":[{"name":"African Institute for Science Policy and Innovation, Obafemi Awolowo University, Ile-Ife","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Munakur","family":"Medugu","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Gbonjubola","family":"Binuyo","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sanjo","family":"Efunwole","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Timothy","family":"Oyebisi","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"50185","published-online":{"date-parts":[[2024,6,3]]},"container-title":["Koozakar Festschrift"],"original-title":[],"deposited":{"date-parts":[[2026,1,11]],"date-time":"2026-01-11T13:04:23Z","timestamp":1768136663000},"score":1,"resource":{"primary":{"URL":"https:\/\/koozakar.com\/journals\/article\/KJ-32568665"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,6,3]]},"references-count":0,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2024,6,3]]}},"URL":"https:\/\/doi.org\/10.69798\/k4558784","relation":{},"subject":[],"published":{"date-parts":[[2024,6,3]]}}}