This chapter describes an optional treatment module on communication and assertiveness. It explores improving communication skills, styles of communication (passive, aggressive, passive-aggressive, and assertive), components of communication (active listening, styles of expression), obstacles to self-assertion, and how to overcome them.<\/p>","DOI":"10.1093\/med:psych\/9780195368895.003.0007","type":"book-chapter","created":{"date-parts":[[2015,8,13]],"date-time":"2015-08-13T14:02:37Z","timestamp":1439474557000},"page":"89-104","source":"Crossref","is-referenced-by-count":0,"title":["Module 1: Communication and Assertiveness"],"prefix":"10.1093","author":[{"given":"David C.","family":"Mohr","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"286","published-online":{"date-parts":[[2015,7]]},"container-title":["The Stress and Mood Management Program for Individuals With Multiple Sclerosis"],"original-title":["Module 1: Communication and Assertiveness"],"language":"en","deposited":{"date-parts":[[2022,8,3]],"date-time":"2022-08-03T00:02:28Z","timestamp":1659484948000},"score":26.38049,"resource":{"primary":{"URL":"https:\/\/academic.oup.com\/book\/1144\/chapter\/138223593"}},"issued":{"date-parts":[[2010,2]]},"ISBN":["9780195368895","9780190242305"],"references-count":0,"URL":"https:\/\/doi.org\/10.1093\/med:psych\/9780195368895.003.0007","published":{"date-parts":[[2010,2]]}},{"indexed":{"date-parts":[[2025,11,17]],"date-time":"2025-11-17T21:44:54Z","timestamp":1763415894676,"version":"3.45.0"},"posted":{"date-parts":[[2021,3,20]]},"group-title":"Open Science Framework","reference-count":0,"publisher":"Center for Open Science","content-domain":{"domain":[],"crossmark-restriction":false},"abstract":"
This training program text and workbook is designed to help you improve your ability to communicate assertively with your colleagues, nursing management personnel, members of the health care team and even with clients. The topic of this training is based on the result of a study on assertiveness and contents were adapted from relevant related literature on assertiveness training primarily from the Centre for Clinical Interventions. Nurses can make use of this training as they begin their professional journey. This training is based on the belief that effective nurse communicators are not made.<\/p>","DOI":"10.31219\/osf.io\/5jrmx","type":"posted-content","created":{"date-parts":[[2021,3,20]],"date-time":"2021-03-20T19:19:35Z","timestamp":1616267975000},"source":"Crossref","is-referenced-by-count":2,"title":["Nurse Assertiveness Repertoire Skills: A Training Text and Workbook"],"prefix":"10.31219","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9107-3069","authenticated-orcid":true,"given":"Ryan Michael Flores","family":"Oducado","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"15934","deposited":{"date-parts":[[2025,11,17]],"date-time":"2025-11-17T21:18:30Z","timestamp":1763414310000},"score":25.846718,"resource":{"primary":{"URL":"https:\/\/osf.io\/5jrmx_v1"}},"issued":{"date-parts":[[2021,3,20]]},"references-count":0,"URL":"https:\/\/doi.org\/10.31219\/osf.io\/5jrmx","published":{"date-parts":[[2021,3,20]]},"subtype":"preprint"},{"indexed":{"date-parts":[[2024,5,11]],"date-time":"2024-05-11T10:18:26Z","timestamp":1715422706191},"reference-count":0,"publisher":"Oxford University Press","isbn-type":[{"value":"9780190070472","type":"print"},{"value":"9780190070502","type":"electronic"}],"content-domain":{"domain":[],"crossmark-restriction":false},"published-print":{"date-parts":[[2020,3]]},"abstract":"
In Session 7 you are introduced to the concept of avoidant coping. We all use avoidance at times in dealing with stressful, unpleasant and uncomfortable situations. However, if we use avoidance as the major way to cope with these challenges, it will have a negative impact on our ability to function physically, emotionally, and in school and social situations. In order to make sure we don\u2019t fall into the trap of over-using avoidance in dealing with the challenges of a chronic medical problem, CHIRP uses activities that teach you strategies that can disrupt this cycle by improving your skills and confidence in dealing with stressful situations you may encounter socially and in your daily life. Key skills you will learn include improving interpersonal communication and assertive behaviors. Increasing your skills and comfort in communicating and asserting your wants and needs with others is a primary goal of this session.<\/p>","DOI":"10.1093\/med-psych\/9780190070472.003.0008","type":"book-chapter","created":{"date-parts":[[2020,3,1]],"date-time":"2020-03-01T13:21:37Z","timestamp":1583068897000},"page":"73-84","source":"Crossref","is-referenced-by-count":0,"title":["Session 7: Assertiveness and Relationships"],"prefix":"10.1093","author":[{"given":"Bryan D.","family":"Carter","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"William G.","family":"Kronenberger","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eric L.","family":"Scott","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"286","published-online":{"date-parts":[[2020,2]]},"container-title":["Children's Health and Illness Recovery Program (CHIRP)"],"original-title":["Session 7: Assertiveness and Relationships"],"language":"en","deposited":{"date-parts":[[2022,8,2]],"date-time":"2022-08-02T18:00:19Z","timestamp":1659463219000},"score":25.531807,"resource":{"primary":{"URL":"https:\/\/academic.oup.com\/book\/28744\/chapter\/234379338"}},"issued":{"date-parts":[[2020,2]]},"ISBN":["9780190070472","9780190070502"],"references-count":0,"URL":"https:\/\/doi.org\/10.1093\/med-psych\/9780190070472.003.0008","published":{"date-parts":[[2020,2]]}},{"indexed":{"date-parts":[[2024,5,12]],"date-time":"2024-05-12T23:04:02Z","timestamp":1715555042185},"publisher-location":"London","edition-number":"1","reference-count":0,"publisher":"Routledge","isbn-type":[{"value":"9781003172734","type":"electronic"}],"content-domain":{"domain":[],"crossmark-restriction":false},"published-print":{"date-parts":[[2021,9,3]]},"DOI":"10.4324\/9781003172734-7","type":"book-chapter","created":{"date-parts":[[2021,9,6]],"date-time":"2021-09-06T17:16:49Z","timestamp":1630948609000},"page":"42-48","source":"Crossref","is-referenced-by-count":0,"title":["Improving assertiveness"],"prefix":"10.4324","author":[{"given":"Dee","family":"Wilkinson","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"301","container-title":["Creating Your Future After a Toxic Relationship"],"language":"en","deposited":{"date-parts":[[2021,9,6]],"date-time":"2021-09-06T17:16:59Z","timestamp":1630948619000},"score":25.126646,"resource":{"primary":{"URL":"https:\/\/www.taylorfrancis.com\/books\/9781003172734\/chapters\/10.4324\/9781003172734-7"}},"issued":{"date-parts":[[2021,9,3]]},"ISBN":["9781003172734"],"references-count":0,"URL":"https:\/\/doi.org\/10.4324\/9781003172734-7","published":{"date-parts":[[2021,9,3]]}},{"indexed":{"date-parts":[[2024,9,4]],"date-time":"2024-09-04T10:24:52Z","timestamp":1725445492908},"publisher-location":"Washington","reference-count":0,"publisher":"American Psychological Association","isbn-type":[{"type":"print","value":"1557989427"}],"content-domain":{"domain":[],"crossmark-restriction":false},"DOI":"10.1037\/10479-009","type":"book-chapter","created":{"date-parts":[[2004,10,27]],"date-time":"2004-10-27T16:54:13Z","timestamp":1098896053000},"page":"87-97","source":"Crossref","is-referenced-by-count":0,"title":["Session 9: Assertiveness training."],"prefix":"10.1037","author":[{"given":"Michael H.","family":"Antoni","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"15","container-title":["Stress management intervention for women with breast cancer: Participant's workbook."],"language":"en","deposited":{"date-parts":[[2024,2,23]],"date-time":"2024-02-23T17:55:24Z","timestamp":1708710924000},"score":24.599213,"resource":{"primary":{"URL":"https:\/\/content.apa.org\/books\/10479-009"}},"issued":{"date-parts":[[null]]},"ISBN":["1557989427"],"references-count":0,"alternative-id":["2003-00614-009","2003-00614-000"],"URL":"https:\/\/doi.org\/10.1037\/10479-009"}],"items-per-page":5,"query":{"start-index":0,"search-terms":null}}}